ヴィンス ホテル プラトゥナム (Vince Hotel Pratunam)

Dear Haresh, Thank you very much for your detailed and thoughtful review. We're thrilled to hear that you enjoyed your 5D4N stay with us and that the room, breakfast, location, and service all met your expectations. We’re glad you found our team helpful and the small details—like the breakfast seating arrangements and buggy service—made your stay more enjoyable. Your tips for future guests are also appreciated! Regarding the TV and shower issues you mentioned, we sincerely apologize for the inconvenience. We’ve shared this with our maintenance team to ensure improvements are made. Your honest feedback helps us grow and serve you better. Thank you again for your recommendation. We would be honored to welcome you back on your next trip to Bangkok! Warm regards, Pornanun Kh Front Office Manager Vince Hotel

Dear Aimee, Thank you for your detailed and thoughtful review. We are delighted that you enjoyed our facilities, especially the buggy service, breakfast, and complimentary dinner. We also appreciate your feedback regarding the soundproofing, and we will continue working on improvements. We are very happy to know you felt comfortable and safe during your stay, and we look forward to welcoming you again. Warm regards, Front Office Manager

Dear Jordan, Thank you so much for your detailed and heartwarming review. We are truly grateful for your kind compliments about our 24-hour shuttle service, convenient location, breakfast quality, and especially our team’s service. It means a lot to us that you noticed our staff’s dedication and prompt assistance. We’re also pleased that the connecting rooms suited your family’s needs and that any concerns were resolved quickly. Your thoughtful feedback motivates us to continue delivering memorable experiences to all our guests. We sincerely thank you for choosing Vince Hotel and look forward to welcoming you and your family again on your next visit to Bangkok. Warmest regards, Vince Hotel Team

Dear Huisen, Thank you very much for choosing Vince Hotel for your solo birthday trip and for sharing such a heartfelt review. We’re delighted that the birthday surprise, room cleanliness, and thoughtful amenities helped make your celebration special. It’s great to hear you found our 24-hour buggy service convenient and that our location near Phaya Thai BTS and Airport Rail Link made your travel easier. Your kind words about our staff and breakfast spread mean a lot to us. We’re honored to have exceeded your expectations and hope to welcome you back for many more memorable stays! Warm regards, Pornanun Kh Front Office Manager Vince Hotel

Dear Clarice, Thank you for your detailed and heartwarming review. We are truly honored to have been a highlight of your trip to Bangkok. It is wonderful to know that you enjoyed our daily amenities, late-night supper, traditional Thai costume photoshoot, buggy service, rooftop pool, and breakfast selection. Your kind words about our team’s care and service mean so much to us. We look forward to welcoming you back for another royal experience in the future. Sincerely, Mr. Pornanun Kh. Front Office Manager

Dear Andreea, Thank you for your detailed and thoughtful review. We’re truly happy to hear such wonderful comments about our team — your recognition means a lot to them. It’s also great to know you appreciated the cleanliness and location. We sincerely apologize for the inconvenience caused by the soundproofing. Your feedback is very valuable, and we will continue looking for ways to improve our guests’ comfort. We hope to have another opportunity to welcome you back in the future. Warm regards, Mr. Pornanun K. Front Office Manager Review Score 10.0 – Lai, Hong Kong Dear Lai, Thank you for staying with us again and for your amazing review. We are so happy to know our buggy team and Thai costume service made your stay special. Khun Som and Khun Nam will be thrilled to hear your kind compliments — we will definitely share them. We look forward to seeing you again on your next visit to Bangkok. Warm regards, Mr. Pornanun K. Front Office Manager Review Score 7.2 – Diong, Malaysia Dear Di

Dear Anna, Thank you very much for your excellent review. We are delighted to hear that you and your family had a perfect stay with us and enjoyed our cleanliness, friendly staff, and dining options. It’s wonderful to know that our complimentary dinner and breakfast made your arrival enjoyable and that you appreciated the convenience of our location. We look forward to welcoming you back next time so you can also try our pool and gym facilities. Your recommendation means a lot to us, and we truly appreciate your kind words. Warm regards, Pornanun K. Front Office Manager Vince Hotel Bangkok Pratunam

Dear Jonalyn, Thank you for your amazing and heartfelt review. We are truly honored that Vince Hotel exceeded your expectations. Your kind words about our staff, buggy service, cleanliness, breakfast, and supper mean so much to us. We are looking forward to welcoming you back on your next trip to Bangkok. Warm regards, Mr. Pornanun Kh. Front Office Manager

Thank you for your detailed review. We are glad you enjoyed our spacious family room, breakfast, free supper, and rooftop pool. We apologize for the inconvenience with the TV and will improve this. We appreciate your compliments to our staff and look forward to hosting you again. Warm regards, Mr. Pornanun Khakhanmalee, Front Office Manager, Vince Hotel Bangkok Pratunam

Dear Valentine, Thank you so much for your amazing and detailed review! We’re thrilled that you enjoyed our shuttle service, snacks, themed supper, and friendly staff. We truly appreciate your continued trust and look forward to welcoming you back on your next trip to Bangkok. Warm regards, Mr. Pornanun K.

Dear Reena, Thank you for taking the time to share your detailed feedback following your recent stay with us at Vince Hotel. We’re thrilled to hear that you had a positive overall experience, enjoyed our smooth check-in process, the friendliness of our staff, and the variety of options available at our breakfast buffet. It’s also great to know that our buggy service enhanced your exploration of the area. However, we sincerely apologize for the negative experience you had with the tour information desk and the subsequent tour arrangements. Your feedback regarding the treatment you received at the floating market and the issues with the taxi driver is very concerning to us. We strive to ensure that all guests have a seamless and enjoyable experience, and it’s clear that we fell short in this instance. Rest assured, we will address your concerns with the relevant team to ensure that our services, particularly those related to tours, meet the high standards we aim to provide. Your feedb

Dear CHIOU, We are truly honored to be your top choice in Bangkok and greatly appreciate your continued trust and support. Thank you for highlighting our breakfast, room comfort, and the team’s quick response during the water pressure issue. Your recommendation means a lot to us, and we look forward to welcoming you back again and again. Warm regards, Mr. Pornanun K. Front Office Manager

Dear CHIOU, Thank you once again for your loyalty and thoughtful feedback. We're so pleased that both your stays this time met your expectations. Your compliments about our service, breakfast, and clean, well-designed rooms are deeply appreciated. We truly look forward to welcoming you back for your next Bangkok trip! Best regards, Mr. Pornanun K.

Dear Elsie, Thank you so much for your heartfelt review! We’re thrilled that you enjoyed our warm hospitality, convenient location, and comfortable rooms. Your kind words mean a lot to our entire team. We look forward to welcoming you back soon! — Pornanun K., Front Office Manager

Dear Mayumi, Wow! Thank you so much for your perfect 10/10 review! 🌟 We’re thrilled you enjoyed our many complimentary services — breakfast, dinner, Thai massage, photoshoot, shuttle, and rooftop pool. Your detailed feedback really encourages our team. We’ll also look into improving the Wi-Fi to make your next stay even better. 💙 Warm regards, Pornanun K.

Dear Feliciano, Thank you very much for taking the time to share your detailed feedback with us. We are truly delighted to hear that you and your family enjoyed your stay, especially our cleanliness, friendly staff, and the value-for-money services including our daily breakfast and complimentary supper with Muslim and vegetarian options. It is also wonderful to know that you appreciated the little touches from our housekeeping team. We sincerely appreciate your constructive feedback regarding our location, facilities, elevator size, lobby space, and room soundproofing. Your valuable comments have been shared with our management team as we continuously look for ways to improve our facilities and guest experience. Thank you again for recommending our hotel as a budget-friendly place to stay. We truly hope to welcome you and your family back again in the future. Warm regards, Mr. Pornanun K. Front Office Manager Vince Hotel Bangkok Pratunam

Dear WLS, Thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed your complimentary room upgrade, our breakfast and supper, popcorn and apple juice, pool, gym, and our variety of complimentary services such as massage and Thai costume photoshoot. It is great to know that you found our hotel clean, comfortable, and well maintained. We truly appreciate your kind recommendation and look forward to welcoming you and your family back again very soon. Warm regards, Mr. Pornanun K. Front Office Manager Vince Hotel Bangkok Pratunam

Dear John, Thank you very much for your wonderful review and for choosing to stay at Vince Hotel Bangkok Pratunam during your first visit to Bangkok. We are truly delighted to hear that your experience with us helped make your trip enjoyable and convenient. It is great to know that you enjoyed our breakfast and dinner buffet selections, welcome drink by the pool, and complimentary shuttle service around the Pratunam area. We are especially happy that our team could help make your girlfriend’s birthday celebration a memorable surprise. Moments like these are what we love creating for our guests. Thank you as well for your kind words about our staff, cleanliness, and service. Your recommendation means a lot to us, and we look forward to welcoming you back again on your next trip to Bangkok. Warm regards, Mr. Pornanun K. Front Office Manager Vince Hotel Bangkok Pratunam

Dear Yulianti, Thank you so much for your wonderful and detailed feedback! We’re overjoyed that you enjoyed the breakfast, supper, and our friendly staff, especially Mon. We’re truly grateful for your recommendation and look forward to welcoming you back again soon. — Pornanun K., Front Office Manager

Dear TEOH, Thank you for your incredible loyalty—we are honored that this was your third stay! We are thrilled to hear that you still find us to be of great value and amazing hospitality and that our service keeps getting better. We were happy to recognize your status as a returning guest from 2024 with a complimentary room upgrade and free supper—thank you for noticing and appreciating this thoughtful gesture! We acknowledge your comments that the rooms are slightly compact and can be a bit noisy and will look into noise mitigation efforts. However, we are delighted that you still highly recommend us due to our perfect location, clean and comfy rooms, good breakfast, and convenient facilities like the pool and buggy service. Thank you once again for your repeat business and glowing review. We look forward to your fourth stay! Sincerely, Pornanun Kh Front Office Manager Vince Hotel Bangkok