VIEホテルバンコク - Mギャラリー (VIE Hotel Bangkok - MGallery)

Dear Khun Gabin, Thank you for your wonderful feedback and for taking the time to share your experience. We’re really happy to know that you felt comfortable and well taken care of during your stay at VIE Hotel Bangkok - MGallery Collection. Your kind words about our team and the overall experience truly mean a lot to us. We can’t wait to welcome you back again for another memorable visit. Sincerely, Nunnapas Kaewbor Guest Experience Manager

Dear Khun Alasbat, Thank you so much for your wonderful review. We are absolutely delighted to hear that you had such an enjoyable stay with us. Your kind words about our staff, the cleanliness of the hotel, and our prime location is greatly appreciated. We are also happy to know that you've gotten to experience our great shuttle amenity to explore the city. We take great pride in creating memorable experiences for our guests and it is rewarding to know that we succeeded during your visit. Thank you for choosing to stay with us and we hope to see you again soon. Sincerely, Nunnapas Kaewbor Guest Experience Manager

Dear Khun Sze, Thank you so much for choosing to stay with us again — this time for your vacation! We're truly delighted to hear that both you and your friend had such an enjoyable experience. It’s wonderful to know you loved the breakfast, appreciated the spacious and clean room, and felt well taken care of by our friendly team. We're also glad you enjoyed the convenient location, just one MRT stop from the malls, and had time to relax at our swimming pool. Your kind words mean a lot to us, and we can’t wait to welcome you back again on your next visit to Bangkok! Sincerely, Nunnapas Keawbor Guest Experience Manager

Dear Khun Saw, Thank you very much for sharing your lovely feedback. We’re delighted to hear that you had a very pleasant stay and enjoyed the comfort and spaciousness of our Deluxe Room, as well as the convenience of our central location just steps away from the BTS. Your kind recommendation truly means a lot to us. We hope to have the pleasure of welcoming you back to VIE Hotel Bangkok, MGallery, for a longer stay next time — perhaps with time to enjoy a relaxing soak in the bathtub! I hope we will have the opportunity of welcoming you back very soon. Sincerely, Nunnapas Kaewbor Guest Experience Manager

Dear Khun Yeo, Thank you very much for taking the time to share your detailed feedback with us. We’re pleased to hear that you enjoyed the check-in experience, the friendliness of our team, the cleanliness of the room, and the festive Christmas ambience in our lobby. We’re also glad our location next to Ratchadewi BTS station added convenience to your stay. At the same time, we truly appreciate your constructive comments regarding the bathroom and bedding. We apologize for the inconvenience caused by the sensitive hot water controller and the shower glass door. Please be assured that your feedback has been shared with our engineering team, and we are currently reviewing the process to improve temperature control and prevent water splashing in the bathroom. Regarding the bed and pillows, we’re sorry to hear that they did not provide the comfort you expected. For your next visit, we would be happy to offer pillow options to better suit your preference — our team will be glad to assis