パークロイヤル スイーツ バンコク (PARKROYAL Suites Bangkok)

Dear Martin Thank you for sharing such a detailed review of your stay with us. We’re glad to hear you appreciated our convenient location near Nana Station, the helpfulness of our staff, and the spaciousness and cleanliness of your room. We sincerely apologize for the issues you experienced with noise and the lingering cigarette smell. Your feedback regarding the room condition, soundproofing, and umbrella availability has been shared with the relevant departments to help us improve guest comfort, especially during the rainy season. We also appreciate your candid insights about the neighborhood, which will be helpful for future guests in choosing accommodations that best fit their needs. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide an even better experience and ensuring we assign you a room that will be away from the music. Sincerely Yours, Terence Ng Director, Pre-Opening & Operations Support

Dear Mr. Kevin, Thank you for choosing to stay with us and giving us an opportunity to serve you! Hope you are back home safe and have settled down. Appreciate your time taken to give a nice review about our hotel. Thankful for your mention on our convenient location, our well-equipped spacious rooms and the parking facility. Also, the team's friendliness, helpfulness and great value for money. We are delighted that you consider staying with us again on your next visit. Glad that you had a pleasant stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)

Dear Robin, Thank you for taking the time to share your detailed feedback. We are glad to hear that you appreciated our clean, spacious rooms, friendly staff, and convenient location. We sincerely apologize for the issues you experienced regarding the welcome drink, bathtub design, and breakfast options. Your comments about these aspects are very important to us, and we will review them to ensure that our services and descriptions better meet our guests’ expectations. We truly value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Kind regards, Anand S. Front Office Manager

Dear Steven Thank you for taking the time to share such a detailed and thoughtful review of your stay at PARKROYAL Suites Bangkok. We’re delighted to hear you enjoyed our spacious apartment-style rooms, complete with in-room washer and dryer, and that you found the bed comfortable and our location convenient. Your comments about nearby amenities and the neighborhood vibe are much appreciated and will surely be helpful to future guests. We also appreciate your understanding regarding the external noise disturbance and are glad to hear our team responded promptly to ensure your rest was not further disrupted. While we do not have control over nearby venues, guest comfort is always our top priority. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Sincerely Yours, Terence Ng Director, Pre-Opening & Operations Support