ノボテル リビング バンコク スクンビット レガシー (Novotel Living Bangkok Sukhumvit Legacy)

Dear Harif, Thank you so much for your thoughtful and detailed review. Unfortunately to hear that your check-in experience didn’t meet expectations, especially after a long flight with young children. Please note that early check-in before 2:00 PM is subject to room availability on the day of arrival. As our hotel often operates at high occupancy, especially the Family Room and the standard check-out time is 12:00 PM, this can sometimes cause delays. For guests arriving early in the morning and wishing to access the room immediately, we recommend booking the night before to ensure the room is ready upon arrival. We truly appreciate your understanding. We’re also delighted that the rest of your stay was enjoyable and that your family appreciated the spacious room, convenient amenities, and pool facilities. It’s wonderful to hear your kids loved the bunk bed and that our location worked well for your trip. We truly look forward to welcoming you back and ensuring a smoother experi

Dear Valued Guest, Thank you so much for your wonderful 5-star review and for choosing to stay with us during your family trip. We’re delighted to hear that you and your 1-year-old had such a comfortable and enjoyable stay. It’s great to know that you found the room clean and cozy, the location convenient, and our team friendly and supportive — especially when traveling with a baby. Ensuring families feel safe, welcomed, and well taken care of is very important to us. We truly appreciate your kind words and are very happy to know you would stay with us again. We look forward to welcoming you and your family back to Bangkok for another perfect stay! Warm regards, Guest Relations Team

Daer Mr. Sumit Sen, Thank you for sharing your detailed feedback with us! We're delighted to hear that you had an excellent experience during your stay. We're glad you enjoyed the convenient location near the hot spots of the Asoke area and that you were upgraded to a spacious studio suite. We apologize for any inconvenience caused by facilities in the room, but we're pleased to hear that our team promptly addressed the issue with the broken in-room phone. It's fantastic to know that you found the bed comfortable and appreciated the amenities provided in the room. We're also glad you enjoyed the breakfast spread, despite the busy times, and that you found the hotel to be a great option for families. We appreciate your recommendation and look forward to welcoming you back for another wonderful stay! Warm regards, Guest Relations Team

Dear Valued Guest, Thank you so much for sharing your amazing experience with us! We’re delighted to hear that—even during a short stay—you enjoyed the clean and comfortable room, and that the bunk beds were a hit with your kids. It’s also wonderful to know you had a great time at the lively pool area and enjoyed the rooftop tennis court. Thank you for choosing Novotel Living Bangkok Sukhumvit Legacy. We truly hope to welcome you back again—next time for a longer stay. Sincerely, Guest Relations Team

Dear Valued Guest, Thank you for your lovely review. We’re delighted to hear that the room size exceeded your expectations and that you were impressed with our cleanliness and the service from both our Front Desk and Housekeeping teams. We are truly happy that our services and facilities helped make your stay enjoyable. It’s great to know our location made it easy for you to reach the train stations and nearby malls. Your recommendation means a lot to us, and we’re thrilled that you plan to stay with us again on your next holiday in Bangkok. We look forward to welcoming you back soon. Best wishes, Guest Relations Team