ココテル バンコク スラウォン (Kokotel Bangkok Surawong)

Dear Mr. Ade, Thank you for such an uplifting review of Kokotel Surawong Bangkok. We aim for the unique blend of service and design you mentioned and your appreciation for this is greatly valued. We are glad you found our location convenient and our staff friendly and efficient. While we don’t offer a pool or gym, we are dedicated to making the most of our available amenities to ensure every guest enjoys a comfortable and satisfying stay. The warm and welcoming atmosphere you experienced at our on-site café is a testament to this effort. Please rest assured, we are always looking for ways to enhance our guests' experiences and your feedback will be taken onboard. We look forward to welcoming you again for another memorable visit at Kokotel Surawong. Thank you again for recommending Kokotel Surawong for travelers looking for a clean, fun, and affordable stay. Sincerely yours, FAH Sucheeraphat Chuasanit (Ms.) Super Resident Master

Dear Florante, Thank you for returning to Kokotel Bangkok Surawong and for sharing how our brand's pleasant consistency brought you back. I am delighted that my prompt response and the swift room change resolved the drain issue, and that your stay felt easy and comfortable. Thank you for recommending us, and your continued patronage; we look forward to welcoming you back for more enjoyable stays. Sincerely yours, FAH Sucheeraphat Chuasanit (Ms.) Super Resident Master

Dear Khun Jakkarin, Thank you for taking the time to share your experience and for the high rating. We're thrilled that you found our room facilities and amenities to your liking and that you considered your stay a great value. We apologize for the inconvenience you experienced with the floor mat and the drinking water. We appreciate your feedback, as it helps us make necessary improvements to better serve our guests. We have taken note of your concerns and will ensure they are addressed promptly. We are glad that you appreciated the convenience and comfort our hotel provides, and we hope that despite these minor issues, you would choose to stay with us again in the future. Your satisfaction is our priority. Sincerely yours, FAH Sucheeraphat Chuasanit (Ms.) Super Resident Master

Dear Veronica, Thank you for your high rating and for choosing Kokotel Bangkok Surawong. We’re delighted our family-friendly vibe, kid-friendly comforts, eco refill stations, convenient location, and restaurant all contributed to an enjoyable stay. Regarding room size, we offer various room types to suit different needs and would be happy to help find one that fits you better. We truly apologize for the noise disruptions you experienced during your stay. In such a vibrant location, some noise can be inevitable, however, we are looking into ways to improve sound insulation in our rooms. We’re grateful for your recommendation and look forward to welcoming you and your family again. Sincerely yours, FAH Sucheeraphat Chuasanit (Ms.) Super Resident Master

Dear Anderson, We are absolutely delighted by your kind rating and sincerely appreciate you choosing Kokotel Bangkok Surawong. It brings us great joy to know your family found the room so comfortable and our team to be friendly and helpful. Thank you for highlighting our location and well-maintained facilities. Your wonderful recommendation is the best reward for our efforts. We would love to have you and your family back for another relaxing and pleasant stay in Bangkok. Sincerely yours, FAH Sucheeraphat Chuasanit (Ms.) Super Resident Master Kokotel Bangkok Surawong