ホテル モンタナ チューリッヒ (Hotel Montana Zurich)

Dear Shantanu Thank you very much for your detailed and wonderful review! We’re delighted that you enjoyed your stay with us during your honeymoon and appreciated our central location, clean and well-equipped rooms, and the helpful service of our staff. It’s great to hear that you could take advantage of our luggage service after your stay and that the breakfast met your expectations. We sincerely thank you for your recommendation and look forward to welcoming you again on your next visit to Zurich. Kind regards Your Hotel Montana Team

Dear Symone, Thank you so much for your thoughtful and detailed review! We're delighted to hear you had a pleasant 2-night stay and that you appreciated our convenient location, clean facilities, self check-in process, breakfast offerings (especially the croissants!), and the spacious bathroom with a bathtub. We also really appreciate your helpful tips for future guests, especially regarding the signage and room selection. We’re sorry to hear the attic room wasn’t ideal for your needs, especially during the hotter days. While fans are provided, we understand they may not be sufficient in certain rooms during the summer, and we’re actively exploring ways to improve guest comfort during warmer months. We'll also take a closer look at the room size listing and ensure it aligns with guest expectations. Thank you again for choosing to stay with us and for providing such valuable feedback. We hope to have the opportunity to welcome you back under even more comfortable conditions! Kind re

Dear nNamae, thank you for your review. Kind regards, Hotel Montana

Dear Jeremy, Thank you for taking the time to share your detailed feedback. We're glad to hear you appreciated our convenient location near Zurich HB, the smooth self check-in process, and the option to issue two keycards. It's also great to know that you found the breakfast and room sizes satisfactory. We appreciate your comments regarding the fans and room ventilation—this is something we will look into to enhance guest comfort, especially during warmer days. We understand the challenge of balancing fresh air with potential noise and weather, particularly on lower floors, and we’ll continue exploring ways to improve this experience. We also appreciate your note about the power outlets and noise levels. Your feedback is valuable and helps us identify areas where we can make improvements for a better guest experience. We hope to have the opportunity to welcome you again in the future. Safe travels! Kind regards, Hotel Montana

Dear Kananek, Thank you for taking the time to share your experience with us. We’re pleased to hear you appreciated our convenient location and the option to store your luggage before check-in. We apologize for any concerns you had regarding the luggage room and for the issues you experienced with the room soundproofing and bathroom facilities. Your feedback is very important and will help us improve both our services and facilities. We’re glad you found our team’s English skills helpful, and we will work to further enhance the overall guest experience. Thank you again for your valuable comments — we hope to have the opportunity to welcome you back and provide a better stay in the future. Kind regards, Hotel Montana team

Dear Kikuchi Thank you very much for your wonderful review! We’re delighted that you had a pleasant stay and especially appreciated our excellent location, cleanliness, and room comfort. We also truly appreciate your kind words about our team. This is very motivating for us. It’s great to hear that despite the room size, you found everything well organized and practical. We would be very happy to welcome you again soon and thank you for your recommendation! Kind regards Your Hotel Montana Team

Dear Jia Thank you very much for your kind review! We’re delighted that you enjoyed our central location, breakfast, and the convenience of exploring the city. We’re sorry to hear about the issue with the shower tap and that the pillows did not fully meet your expectations. We take your comments seriously and will look into ways to further improve comfort for our guests. We hope to welcome you again on your next stay in Zurich. Kind regards Your Hotel Montana Team

Dear Raymond, Thank you for your eloquent review of your recent stay at Hotel Montana Zurich. We are thrilled to hear that you found our hotel to be a gem, conveniently located near the main train station, offering a perfect blend of modernity and traditional hospitality. Your appreciation for our spacious elevator, scenic ascent through the atrium, and well-appointed rooms is truly valued. We are delighted that our breakfast buffet, strategic location, and commitment to cleanliness added to your positive experience. Your kind words are the greatest compliment, and we eagerly anticipate your return to Hotel Montana Zurich. Kind Regards, Your Hotel Montana Team

Dear Sherlie Thank you for your wonderful review! We’re absolutely thrilled that you loved the spacious room, the excellent location so close to the station, and especially the fantastic breakfast (with flavors that suit an Asian palate perfectly) – and that the value for money felt right overall! We’re sorry the lighting was a bit dim and there’s still room for improvement in cleanliness. We’re discussing your feedback immediately with the team to provide brighter lighting and even more thorough cleaning in the future. We hope to welcome you back to Hotel Montana soon – with perfect light, spotless cleanliness, and the same great breakfast! Warmest regards Your Hotel Montana Team

Dear Ngok Thank you for your wonderful review! We’re absolutely thrilled that your stay over Christmas Eve was so positive – the excellent service from our front desk team, the clean and comfortable room, the well-lit private parking, and the good breakfast that met your expectations made it a great experience. Feedback like this is the best Christmas gift for our entire team! We hope to welcome you back to Hotel Montana soon, perhaps even for the next holiday – with the same warm service and everything you appreciate. Warmest regards Your Hotel Montana Team

Dear Emma Thank you very much for your honest and balanced review! We’re really glad you appreciated our lovely staff, the perfect location with easy train access, the excellent luggage storage option, and the legit breakfast. It’s also nice to hear that the more affordable price compared to other options in the area made it mostly recommendable for you. We are truly sorry that the self-check-in system didn’t work and that the room was so underwhelming: noisy, stained carpet all over, an uncomfortable bed, and clearly very different from the pictures. This is completely unacceptable and we understand why you expected more. We are addressing every point you raised immediately with the full team and management: We will thoroughly check and improve the self-check-in process to make it reliable. We will inspect the room right away regarding carpet, noise and bed quality and renovate where necessary. We will update the photos to better reflect reality. We deeply regret that these issues ov

Dear Maria Thank you for your kind review. We are delighted to hear that you enjoyed the breakfast, found the room clean and comfortable, and appreciated the amenities such as towels and toiletries. We also appreciate your note about the thin walls, which is common in many European hotels, and are glad that our luggage storage service before check-in and after check-out was helpful. It’s great to know that the directions from Zurich Main Station made your arrival smooth. We look forward to welcoming you back on your next visit to Zurich! Kind regards, Michelle Hotel Boutique Josef Team

Dear Andrew Thank you for your wonderful review! We’re absolutely delighted that you found the room very clean and cosy despite its size, the bedding super comfortable, and that our team helped with luggage storage and coffee while you waited, such small gestures make us especially proud. That you’ve stayed with us before and will return for the comfort, cleanliness, and convenience is the greatest compliment! We’re sorry the first-floor room facing the street was a bit noisy on weekend nights. We’re discussing your feedback immediately with the team to better allocate quiet rooms in the future. We can’t wait to welcome you back to Hotel Montana soon – preferably with a quiet, cosy room and the same warm service! Warmest regards Your Hotel Montana Team

Dear Shareen Thank you for your detailed review! We’re really happy you loved the perfect location right behind the main station and bus terminal, plus the Coop next door. Those are definitely our biggest advantages! At the same time, we’re very sorry the triple room wasn’t properly clean upon arrival and had no heated towel rack. The fact that the smaller double room on the following nights was noticeably cleaner and newer clearly shows us where we need to improve. We’re discussing your feedback immediately with housekeeping so every room, regardless of size, meets the same high standards of cleanliness and facilities going forward. We sincerely hope to welcome you back to Hotel Montana soon with spotless cleanliness in every room and the same great location! Warmest regards Your Hotel Montana Team

Dear Shareen Thank you for your honest review! We’re really happy you loved the perfect location right by the main train and bus station, next to Coop, and even opposite a shawarma place. That truly is our biggest advantage! At the same time, we’re very sorry that the first triple room felt old and wasn’t properly clean, especially the bathroom. The fact that the smaller double room afterwards was noticeably better, cleaner, and newer clearly shows us where we need to improve urgently. We’re discussing your feedback immediately with housekeeping so every room, regardless of size, meets the same high standard going forward. We hope to welcome you back on your next visit to Zurich. This time straight into a fresh, clean room with the same great location and shawarma within reach. Warmest regards Your Hotel Montana Team

Dear Mr. Peter Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you appreciated our central location near Zurich Hauptbahnhof, as well as the cleanliness and maintenance of our rooms. Your positive comments about the breakfast selection, particularly the fried rice and custom additions, are also appreciated. We sincerely apologize for the inconvenience caused by the broken shower knob. We understand how important accessibility is, especially for guests with limited mobility, and we regret that this issue impacted your stay. Please rest assured that our maintenance team has been informed to address this promptly. Regarding your comments on the check-in experience, our self-service system is designed for efficiency and flexibility, but we understand that some guests prefer more personal interaction. Your feedback will help us evaluate how we can better balance automation with hospitality. We also acknowledg

Dear Yashasweni Thank you very much for your wonderful review! We’re delighted that you had a comfortable week with us, appreciated our friendly and helpful staff, the daily room cleaning, and the breakfast. We’re glad we could assist with storing your luggage after check-out due to your delayed flight. Thank you also for your recommendation. We look forward to welcoming you again on your next stay in Zurich. Kind regards Your Hotel Montana Team

Dear Hilarión, Thank you for taking the time to provide a detailed review of your stay at our hotel. We greatly appreciate your insights and your understanding of the variety of room types and amenities offered. Your point about room categories and their associated amenities is well taken. It's indeed common in European hotels, including Switzerland, for room types to vary significantly. We're pleased to hear that you enjoyed your Deluxe room and found it to be comfortable. This helps future guests understand the value of upgrading when it suits their preferences and budget. We are grateful for your feedback about the location and accessibility of our hotel in relation to Zurich's attractions. It's good to know that you had a comfortable stay and that you enjoyed your time at the Montana. Kind Regards, Your Hotel Montana Team

Dear Manisha Thank you so much for your lovely review! We’re absolutely thrilled that your short one-night stay with breakfast was so enjoyable. The good breakfast with lots of variety and taste, the free luggage storage, the comfort of relaxing in the restaurant area after check-out, the clean and cozy room and bathroom, the great value for money, the big lift, and the convenient location made everything perfect. Feedback like this is the greatest compliment for our team! Thank you also for mentioning the lighting. We take that seriously and are discussing it right away with the team to offer brighter lamps and more light in the rooms going forward. We hope to welcome you back to Hotel Montana soon, with an even brighter room, the same great breakfast, and the perfect location. Warmest regards Your Hotel Montana Team

Dear Nguk Thank you so much for your kind and detailed review! We’re really glad that the location (just 10–15 minutes from platform 18) worked so well for you, that the triple room was clean, the breakfast with fried rice, beans, fresh veggies & fruits hit the spot, and that our staff could quickly sort out the self check-in hiccup with a manual check-in. Little glitches happen sometimes, but we’re happy the team made it smooth in the end! We hope to welcome you back to Hotel Montana very soon, the fried rice will be waiting! Warmest regards Your Hotel Montana Team