ナムポ オーシャン 2 ヘブン ホテル&スパ (Nampo Ocean 2 Heaven Hotel&Spa)

Dear Kai, We use detergents and a small amount of bleach every day when cleaning our bathrooms. In particular, the toilet bowl is where bleach and detergents are used the most. If there were any slight stains, it could be that the cleaning was insufficient, but it is more likely that they are permanent stains from long-term use. Regarding the room you stayed in, there are electrical outlets on both sides of the bed. However, there is probably a nightstand on only one side. To be honest, nightstands are quite expensive items compared to their size or purpose. Still, I fully empathize with your desire not to leave your phone on the bed before sleeping. I will think about whether there are other alternatives in terms of design. If an outlet is a bit loose, please let us know so we can repair it. As for the outlet in the room you occupied, we will inspect and repair it as soon as the current guest checks out. Thank you very much for your sincere advice. I would also like to mention tha

Dear Jeanette, Thank you so much for sharing such a detailed and wonderful review of your stay at our hotel. We were especially touched by your words: “Their warm hospitality made us feel right at home.” — that is exactly what we strive for. No matter how nice a hotel may be, it can never truly replace the comfort of one’s own home. And when traveling in a country where the language and culture are completely different, that comfort can be even harder to find. Busan is our hometown, and we are deeply proud of its beauty, relaxed atmosphere, warm-hearted people, delicious food, and the many things to see and do. Our goal is for every guest who stays with us to have a joyful experience and fall in love with Busan, so they’ll want to come back again someday. That’s why we don’t treat our guests simply as customers, but more like friends visiting our city. While many hotels around the world offer a high standard of service and kindness, if you felt something extra special from our staf

Busan, a place remembered even as time passes. And my hotel. It brings me so much joy to know that our hotel has remained in your memories. Even after half a year, you remembered us and took the time to leave such a precious review. Thank you so much. It’s truly an honor to have become a small part of your memories. Knowing that the stories I shared with you stayed in your heart as part of your time here—that alone makes my work feel so worthwhile. Thank you again. Personally, today was a sad day for me, but your review helped ease that sadness. Thank you for that. I look forward to the day we meet again. -dion

Dear E, One of the best choices I made when opening this hotel was the bathrobe. Occasionally, we have guests who mention that they are planning to purchase the same bathrobe. A hotel bathrobe must, naturally, be made of a soft material that aids sleep, yet it must not cause allergies, and it needs to be resistant to stains. The bathrobes and linens used in hotels are often of better quality than those used in general households. (This is because they are usually made from better materials, as they are laundered much more frequently.) Even our hotel's towels are made from Egyptian cotton, which is considered thread of the finest quality. They absorb water well, are soft, and can be used for a long time. I believe these are the subtle differences that cannot be known through pictures or spec descriptions—you must use them yourself to know. We are a good hotel not only in what is visible but also in what is unseen. Thank you for the wonderful review, and we sincerely hope to see you aga