フレイザーズ ハウス ア ラグジュアリー コレクション ホテル (Frasers House, a Luxury Collection Hotel, Singapore)

Dear Changhoon, Thank you for your kind review. We truly appreciate your feedback and look forward to welcoming you back to stay with us again soon. Warm regards, Nur Aisyah Front Office Manager

Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the convenience of our location and that the hotel met your expectations. It's great that you found the staff helpful, and we’re happy to know that the room and amenities, including the Chromecast feature, added to your comfort. We look forward to welcoming you back next time you're in Singapore – no need to search for another hotel! Best regards, Azhar Assistant Front Office Manager

Dear Kayo. Thank you so much for your thoughtful review! We're glad to hear that you enjoyed the convenience of entering the hotel from the subway station without getting wet. We understand that the distance to the room and the lack of outlets might have been a bit inconvenient, and we’ll take that into consideration for future improvements. We’re also happy that you found the room clean and comfortable, and that you had a good night’s sleep. We appreciate you pointing out the hair conditioner in the shower room – we’ll definitely review our amenities to ensure everything is clearly communicated for future guests. Thanks again for your feedback, and we hope to welcome you back soon! Azhar Asst Front Office Manager