グッドウッド パーク ホテル (Goodwood Park Hotel)

Dear Sing, Thank you for choosing to stay at Goodwood Park Hotel and for taking the time to share such a thoughtful and detailed review. We are truly delighted that you enjoyed the hotel’s distinctive heritage charm and colonial architecture, and that it provided you with a relaxing “journey to the past” amidst the vibrant city. It is also wonderful to know that our tranquil location, yet close proximity to Orchard Road and Far East Plaza, added to the convenience and enjoyment of your stay. We are pleased that you were able to make use of our swimming pools and fitness facilities, and that you had a memorable experience at The Deli. Your kind words about our signature durian cakes are especially appreciated. Most importantly, we are heartened to hear that our team’s warm and attentive service left a positive impression on you. We also appreciate your honest feedback regarding the suitability of the hotel for younger children. Your comments are valuable to us as we continually revi

Dear Guest, Thank you for sharing your wonderful review of our Parklane Split Level Studio at Goodwood Park Hotel. We are thrilled to hear that you found it perfect in every way, from the wooden floor to the tasteful interior, and especially the layout that gave you a home vibe. Your kind words about the natural light and thoughtful design of the space are greatly appreciated. We are glad you felt comfortable and relaxed during your stay, and we take note of your feedback regarding the security in the standalone building. We will definitely look into enhancing the security measures for our Parklane Studio guests. We are delighted to hear that you enjoyed the amenities and services in our main hotel lobby, and we appreciate your loyalty to Goodwood Park Hotel. We will definitely be looking forward to welcoming you back soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Tan, Thank you for staying with us at Goodwood Park Hotel and for taking the time to share your detailed feedback. We are glad to hear that you appreciated the spaciousness of your room, the comfortable bed, the variety of TV channels, and the birthday cake gesture for your mum. It’s always our aim to make special occasions memorable, and we’re pleased this was noted. At the same time, we sincerely apologise for the aspects of your stay that fell short of expectations. We appreciate your feedback regarding the lack of a bathtub, the air-conditioning, and the general hospitality experience. Your comments on breakfast are also noted. Please be assured that your observations will be shared with the relevant teams as we continue to look for ways to enhance comfort and service for our guests. Thank you once again for your honest review. We hope to have the opportunity to welcome you back to stay with us. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Ms Yeo, Thank you for choosing to stay with us at the Goodwood Park Hotel and for sharing such a detailed and wonderful review. We are delighted to hear that you enjoyed your stay in the Parklane Suite and found it spacious, comfortable, and peaceful. It is also wonderful to know that you appreciated the convenience of the walkway to the main building and thoroughly enjoyed our breakfast offerings each morning. Your feedback about the overall experience, from the accommodation to the quality of our facilities, is greatly appreciated. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Ms Ang, Thank you very much for choosing to celebrate your wedding anniversary with us at Goodwood Park Hotel and for taking the time to share such thoughtful feedback. We are truly pleased to know that you had a wonderful and relaxing stay, and that the peaceful atmosphere, warm service from our team, and added touches such as the baby cot and complimentary anniversary cake helped make your celebration even more meaningful especially while travelling with your little one. It is also heartening to hear that you enjoyed the convenience of our location and nearby amenities. At the same time, we appreciate you highlighting your observations regarding the swimming pool and bathroom. Your comments are sincerely valued and have been taken into consideration as we continue to review and improve our facilities for the comfort and safety of our guests. Thank you once again for staying with us. We hope that we have the opportunity to welcome you back to stay with us again. Yours Sincere

Dear Ms Tammy, Thank you for choosing to stay with us at the Goodwood Park Hotel and for sharing such a detailed and wonderful review. We are delighted to hear that you enjoyed the heritage charm and architecture of the hotel, the spacious and comfortable room, and our clean and well-maintained swimming pool. It is also wonderful to know that you enjoyed our restaurants, breakfast buffet, and signature pastries, and that the festive Chinese New Year atmosphere added to your experience. Your kind words about our staff are truly appreciated. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Nur, Thank you for choosing to stay with us and sharing your thoughtful review. We are thrilled that you appreciated the historical architecture of our hotel, nestled amidst the bustling streets of Singapore. We're pleased to hear that Andy and Parthi provided excellent service during your arrival and checkout, and that our staff were friendly and helpful throughout your stay. The recent renovation in 2023 has clearly made a positive impact, as you mentioned the apartment was clean and well-furnished. Regarding the areas for improvement, we'll definitely take note of your feedback about the pillows and bed comfort. The relevant team will also look into addressing the water drainage issue in the toilet, and we appreciate your suggestion about installing a bidet. Despite these minor issues, we are delighted that you would still recommend our hotel for its space, cleanliness, and hospitality. We look forward to welcoming you back soon, with efforts to address the areas you've mention

Dear Tan, Thank you for choosing to stay with Goodwood Park Hotel and sharing your thoughts about your stay with us. We are truly sorry that some aspects of your room didn't meet your expectations. We appreciate your feedback on how we can improve. Your experience matters to us, and we are grateful for your honesty. We hope to welcome you back soon and provide a better stay. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Kelly, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Eri, Thank you for sharing your wonderful experience at Goodwood Park Hotel. We are thrilled to hear that our staff exceeded your expectations with their friendliness and professionalism. The poolside suite is one of our most sought-after rooms, and we are glad you enjoyed your stay. We apologize for the restoration works that obscured our exterior view during your visit. We strive to maintain our historic charm while enhancing our facilities, and we appreciate your understanding. We are grateful for your loyalty and look forward to welcoming you back soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Jiyoung, Thank you for choosing to stay at Goodwood Park Hotel and for sharing such a thoughtful review. We are delighted to know that you enjoyed our pool, convenient location near Orchard Road, and the distinctive character of the hotel. It is especially heartening to hear that you found the hotel well maintained and comfortable, and that our team’s warm service left a lasting impression on your stay. Your kind recommendation of the pool areas is much appreciated, and we are honoured to have been part of your travel itinerary in Singapore. We hope that we have the opportunity to welcome you back to stay with us again in the near future. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Kayvallin, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we are so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Megumi, Thank you for choosing to stay with us and for sharing your wonderful experience with us. We are thrilled to hear that our staff accommodated your early check-in request and that you enjoyed your stay in the Deluxe Premier Hollywood Twin Room. We are glad you found the room spacious and clean, and appreciate your kind words about our friendly staff. We are also pleased to hear that our location was convenient for you, with easy access to Orchard station and the surrounding shopping area. However, we apologize for the oversight regarding the complimentary bottled water not being replenished after the first day. We will ensure to reinforce with our housekeeping team the importance of consistently restocking the amenities. Thank you for bringing this to our attention, and we hope to welcome you back soon. Thank you Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Sandra, Thank you for choosing us for its sentimental value and nostalgic connection to your husband's childhood memories. We are thrilled that you enjoyed your stay, praised the excellent location, and appreciated our smart and friendly staff. Thank you for sharing that lovely moment of the surprise birthday cake. We are honored to have been a part of your special celebration and look forward to welcoming you back again soon. Thank you. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Rui, We are absolutely delighted to hear that you and your family of four had a wonderful stay with us at The Goodwood Park Hotel for six nights. It is heartening to know that our staff were able to go above and beyond to accommodate your request for a room with a bathtub right from the first night we pride ourselves on being responsive to our guests' needs, especially families with young children. Thank you for appreciating the new and clean condition of your room, we work hard to ensure our accommodations meet the high standards of comfort and hygiene our guests expect. We are also pleased you found the hotel beautiful and the location excellent. Being close to key attractions and amenities adds to the convenience for families like yours. It is lovely to hear that your children enjoyed the pool, providing enjoyable spaces for families is something we value. We are grateful you experienced our staff as helpful and courteous, their dedication to service is a cornerstone of our hot

Dear Chin, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager