［タガイタイ シティ プロパー］一軒家（150m²）｜ 3ベッドルーム／2バスルーム (Twin Residences w/Jacuzzi in Tagaytay (Casa Renee))

PET POLICY At PINA COLINA Residences we have understanding for guests whose pets are very much part of the family and therefore we do accept pets in our resort on certain conditions: 1. Only dogs or cats are allowed as pets in the Resort. No other animals may be kept in the property. 2. A maximum of two pets are permitted per room. Pets shall have a maximum height of 60 centimeters (2 ft.). Cats shall be limited to domestic or house cats. 3. Pets are allowed only in the rooms in which they are registered. 4. Pet owners should provide the following: • Vaccination record • Pet’s food and vitamins • Pet’s food and water bowls • Pet's leash • Pet’s stroller/carrier • Pet’s toys • Disposable bags • Pee pad • Diapers • If your cat is staying with you, you'll need to bring your own litter box 5. Keep your pet leashed at all times as you head out of your room and must be accompanied by their owners in public places at all times. 6. All pet vaccinations especially anti-rabies must be current and valid. The pet/s’ vaccination certificate must be presented to the Front Desk upon check-in. 7. Pets should not have been sick in the last seventy-two (72) hours. A medical clearance from a certified vet may be required upon check-in. 8. All pets must be clean, well-groomed, and completely free of fleas and ticks. Pets must wear diapers at all times especially in public areas of the hotel. 9. Pet owners shall use only the entry and exit points in the main lobby as specified by the Hotel Management. 10. Refrain from bringing your pet/s in common and recreational areas within the property such as the restaurants (but allowed in the alfresco area where available), function rooms, swimming pool, and back-of-the-house areas. Guests with their pet/s may use the public areas only for entry and exit of the Resort. 11. Pets are allowed to stay at the garden or lawn, if available, provided that their waste will be cleaned and will be disposed of by their owners in secured disposable bags. At all times, the guest shall maintain and keep the property in a good and sanitary condition. 12. The guest agrees not to leave any pet/s unattended. Cats or dogs left unattended, for a period of more than forty-eight (48) hours, shall be considered abandoned and shall be reported to the proper authorities. The registered guest shall indemnify Resort Management for any costs, losses, or damages which may result from such action being taken. 14. Pet owners will be required to promptly address any complaints made by fellow guests regarding noise or any other such disturbance that may be caused by the pet/s. In the event that any pet becomes overly disruptive or in any way aggressive towards other guests or employees, the pet must be removed from the property. In the event that any pet is considered dangerous by the Resort Management, it shall immediately be removed from the property by the guest. 15. During any housekeeping service the guest is requested to remove their pet from the room the guest may call the Housekeeping Department to arrange a convenient time to service the rooms. 16. The guest shall give a security deposit, equivalent to Two Thousand Pesos (Php 2,000.00) per dog and per room upon check-in. The security deposit will cover any damages incurred which may include but are not limited to, stained bedding, stained pillows, stained linen, scratches on the furniture, scratches on the floor, infestation, extra cleaning that may be required, and/or lost revenue charges while the unit is out of service due to cleaning and repairs. The room/s will be inspected upon check out. After confirmation and clearance that no damage was found in the room and no extra cleaning efforts were required, the security deposit shall be returned. 17. The guest shall pay the disinfection cleaning fee and pet bed corresponding to the room category upon check-in. The fee is non-refundable. Rate per night (per pet): Php 1000.00 18. The Resort Management and its employees shall not be liable for any loss, injuries, or illness of any pet for any reason whatsoever. 19. The guest shall strictly comply with the Pet Policy Agreement and other rules and regulations which may be issued by Resort Management. Resort Management reserves the right to require room changes, removal of pet/s from the property, refuse or discontinue service without refund if, in the resort’s sole discretion, the pet is considered dangerous, unhealthy, or likely to frighten, harm, disrupt resort guests, has damaged hotel property. HOUSE RULES 1. CHECK-IN time at PIÑA COLINA RESIDENCES is at 3PM. CHECK-OUT time is at 12 noon the ff. day. 2. NOISE LEVEL must be kept to a minimum at all times. At 10PM this policy will be strictly enforced. Guests are advised to respect the privacy and comfort of other guests. Drinking, partying, games or any loud activities are not allowed inside/within the units. There are DESIGNATED AREAS within the Place in which these activities may be carried out, i.e. OUTSIDE OF THE HOUSE, COTTAGES near the swimming pool area. REPEATED INCOMPLIANCE WILL RESULT TO EJECTION OF THE GUESTS. Guests may use the SWIMMING POOL FREE OF CHARGE from 8AM until 10PM unless other arrangements have already been made. 3. NO SMOKING inside the units. Incompliance will result to subsequent penalties 4. Please use any items, appliances and furnishings with care. Please do not displace them from their designated areas. Any MISSING/DAMAGED ITEM shall be charged to the guest. Kindly notify our staff for any malfunctions (i.e. shower, toilet flush, lights, etc.). 5. Meals may be served upon the guests’ request. Additional 15% SERVICE CHARGE will apply if the guests wish to have their meals served in their unit. PURCHASES at the resort’s convenience store must be personally acquired by the guests. Resort employees are prohibited to do this on behalf of the guests. 6. Please SECURE ALL YOUR VALUABLES at all times. Management is not responsible for any loss or theft during your stay at PIÑA COLINA. 7. PET OWNERS MUST OBSERVE our Pet Policies at the resort at all times. RESORT POLICIES CHECK-OUT: Late check-out maybe permitted based on availability. Additional charges may apply. OUTSIDE FOOD& DRINKS: Guest may bring in food from outside. Consequent corkage fees may apply if the maximum imports allowable inside the resort have been exceeded. The cost will entirely depend on the ​scale (quantity) of the food that will be brought in inside Pina Colina and the number of meals to be served. Alcoholic beverages have corkage fees depending on the quantity. MODIFICATION POLICY: Reservation can be modified any time before check-in date without charges. Subject to unit availability and management discretion. RESCHEDULING POLICY: Reservation can only be rescheduled if Pina Colina will be notified 14 DAYS before the check-in date. Rebooking is subject to unit availability and management discretion. Re-booking will only be allowed once. CANCELLATION POLICY: Pina Colina has a NO REFUND POLICY. Reservations can only be rescheduled. Cancellations made less than 14 days before the check-in date will result to forfeiture of the reservation fee. Please read these POLICIES & HOUSE RULES carefully. By booking an accommodation at the resort, the guest is deemed to have read, understood & accepted the provisions stated herein.