ハマソンズ ホテル セブ (Hamersons Hotel Cebu)

Dear Ligaya, Thank you so much for sharing such a wonderful and detailed review. We’re delighted to hear that Hamersons Hotel was able to provide you with a smooth and hassle-free stay, especially for a last-minute booking while traveling. It’s great to know you enjoyed our central location, free breakfast, parking, and the comfort of your room—just what you needed for a quick recharge. We’re also happy that you were able to take advantage of the nearby massage spa and relax before continuing your journey. Your kind words truly mean a lot to our team. We appreciate your recommendation and hope to welcome you back whenever your travels bring you to Cebu City again. Safe travels! Sincerely, Hamersons Hotel Cebu Team

Dear Hannah, Thank you very much for taking the time to share such a detailed and thoughtful review. We’re delighted to know that you enjoyed our clean rooms, good breakfast, and the convenience of our location in Cebu City. It’s especially rewarding to hear your kind words about our staff. Providing courteous, responsive service and helpful local tips is something we truly value, and your feedback motivates our team to keep doing their best. We’re glad you found Hamersons Hotel Cebu to be a reliable, budget-friendly choice that still delivers comfort and accessibility. Your recommendation means a lot to us, and we would be very happy to welcome you back on your future trips to Cebu. Sincerely, Hamersons Hotel Cebu Team

Dear Oliver, Thank you so much for your detailed and thoughtful review! We're glad to hear you enjoyed your stay, the comfortable room, and the friendly service from our staff. It’s great to know that the breakfast and amenities met your expectations, and we’re especially happy that you enjoyed the perfectly cooked sunny side up egg! We also appreciate your feedback on the room door, bathroom, and towels. We’ll certainly look into those issues to improve our guests’ experience. Thank you for pointing these out, and we’re happy to hear you felt well taken care of, including the help from our guard with taxis. We truly appreciate your insights and hope to welcome you back for another great stay! Salamat! Sincerely, Hamersons Hotel Cebu Team

Dear Pamela, Thank you for sharing your experience with us! We’re glad to hear you had a pleasant short stay and that you enjoyed our convenient location and helpful staff. It’s great that you found the room comfortable overall, and we appreciate your feedback regarding the water temperature — we'll look into it to improve the experience for future guests. We’re happy you discovered some great local spots like Bucket Shrimp, and we hope to welcome you back again soon! Sincerely, Hamersons Hotel Cebu Team

Dear Ian, Thank you for your fantastic and detailed review! We’re delighted to hear that you enjoyed our clean, comfortable, and smell-free rooms, as well as our work-friendly setup and reliable WiFi. It’s wonderful to know that you felt safe and productive during your WFH stay. We can’t wait to welcome you back and hope your next visit will be even better! Sincerely, Hamersons Hotel Cebu Team

Dear Ian, Thank you for your detailed and thoughtful review! We’re thrilled to hear that you had a satisfying WFH stay and appreciated our clean, comfortable rooms, reliable WiFi, and work-friendly setup. It’s great to know that our efforts to provide a safe and pleasant environment made your stay enjoyable. We look forward to welcoming you back soon! Sincerely, Hamersons Hotel Cebu Team

Dear Maria, Thank you for taking the time to share your detailed feedback. We truly appreciate you choosing to stay with us and are sorry to hear that parts of your experience did not meet expectations. Please accept our apologies for the initial room assignment issue and the inconvenience it caused, especially after a long day of travel. We understand how important it is for guests to receive exactly what they’ve booked, and we’ll be reviewing this situation with our team to help prevent similar issues moving forward. We would also like to kindly reiterate that all special requests — including specific room configurations and amenities — are subject to availability, as clearly highlighted during the booking process. While we always do our best to accommodate every request, there are times, especially during peak occupancy, when availability may be limited. Regarding the late checkout and amenities, we apologize for any confusion. Please note that keycards are automatically deactiva

Dear Angel, Thank you so much for taking the time to share your feedback! We're so glad to hear that you had a positive experience with our staff, from the security guards to the housekeeping and kitchen crew – we truly appreciate your kind words about their excellent service. We also appreciate your understanding regarding the room's lack of a window. We'll certainly take your suggestion into consideration as we strive to improve our guests' experiences. It's great to know you enjoyed the variety of breakfast options, and we value your input on serving sizes and the addition of more greens. We hope to welcome you again soon and make your next stay even better! Sincerely, Hamersons Hotel Cebu Team

Dear Jemaima, Thank you so much for your wonderful feedback! We’re thrilled to hear that your stay met your expectations and that you enjoyed our clean facilities, strong Wi-Fi, delicious food, and especially the service from our accommodating team. It truly means a lot to us that you felt your stay was a great experience and worth every penny. Knowing you enjoyed your time with us is the best reward, and we hope to welcome you back again very soon! Sincerely, Hamersons Hotel Cebu Team

Dear Yue, Thank you so much for your detailed and kind review! We’re thrilled to hear you enjoyed your stay and found our team accommodating and friendly. It’s great to know that our clean, well-maintained spaces and convenient location added value to your experience—especially for budget-conscious travelers. We appreciate your honest feedback about the room’s window view. While we understand how that could feel a bit limiting, we’re glad it didn’t take away from your overall enjoyment. Your input helps us improve, and we hope to welcome you back on your next visit! Sincerely, Hamersons Hotel Cebu Team

Dear Jason, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness of the hotel, the friendly service from our team, and the lovely breakfast. It's great to know the views and our convenient location added to your overall experience. We also appreciate your constructive comments regarding our facilities—your input is valuable as we continually strive to improve. We're so glad your stay was enjoyable, and we hope to have the pleasure of welcoming you back soon for an even better experience! Sincerely, Hamersons Hotel Cebu Team

Dear David, Thank you for your detailed feedback. We’re glad you appreciated our clean rooms, convenient location, and breakfast. We sincerely apologize for the inconvenience you experienced with the internet, check-in process, and room cleaning signals. Your comments are very helpful, and we’ll work on improving these areas to ensure a smoother experience for our future guests. Sincerely, Hamersons Hotel Cebu Team

Dear Romarie, Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay at Hamersons Hotel Cebu. It's fantastic to know you appreciated our convenient location, clean and spacious rooms, and friendly staff. We're so grateful for your kind recommendation and are happy we could provide you with comfort and great service. We look forward to welcoming you back soon! Sincerely, Hamersons Hotel Cebu Team

Dear Jezell, Thank you for sharing your experience! We are thrilled to hear that you had a memorable stay at our hotel. We look forward to welcoming you again at Hamersons Hotel Cebu for another enjoyable stay. Sincerely, Hamersons Hotel Cebu Team

Dear Jayson, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our hotel’s simple yet stylish ambiance and that our staff made a positive impression with their friendliness and professionalism. We’re also glad you appreciated the clean rooms, strong Wi-Fi, and breakfast. Your kind words mean a lot to our team, and we look forward to welcoming you back on your next visit to the city. Sincerely, Hamersons Hotel Cebu Team

Dear YVR, Thank you for sharing your experience with us! We’re so glad to hear you had a nice stay and that you found everything you needed in the room. It's great to know you enjoyed the breakfast and that our team made you feel welcome. We truly appreciate your kind words and look forward to having you stay with us again in the future! Sincerely, Hamersons Hotel Cebu Team

Dear Rona, Thank you for sharing your experience with us! We're thrilled to hear you had a comfortable and restful stay, and that our team made a positive impression. We also appreciate your constructive feedback regarding the bathroom and door. Rest assured, we're continuously working on improvements, and your comments will be taken into account. We’re so glad you would book with us again and recommend us—hopefully, we’ll have the pleasure of welcoming you back soon! Sincerely, Hamersons Hotel Cebu Team

Dear Teodocia, We’re so happy to hear you felt at home with us! Thanks for noticing our clean rooms, friendly staff, and breakfast offerings. It was a pleasure having you stay for those 5 days, and we hope to see you again soon! Sincerely, Hamersons Hotel Cebu Team

Dear Twiggy, Thank you so much for your wonderful review! We're thrilled to hear that you and your husband had a pleasant stay with us. We're glad the room met your expectations, especially with the bidet, and that you found the room clean and comfortable. We appreciate your feedback regarding the refrigerator and TV options. We'll definitely consider these suggestions as we continue to improve our facilities. Thank you for recommending us to your friends, and we’re happy to know that you’ll stay with us again in the future. We look forward to welcoming you back! Sincerely, Hamersons Hotel Cebu Team

Dear chadejune, Thank you for your detailed review! We're so glad to hear you enjoyed the location, breakfast, and our friendly staff. It's also great to know that the room was clean and booking with Agoda was easy for you. We truly appreciate your feedback regarding the pillows and the bed placement. We understand the importance of comfort after a day of sightseeing and will certainly consider your suggestion for softer pillows. Thank you again for your valuable input, and we hope to welcome you back for an even better stay next time! Sincerely, Hamersons Hotel Cebu Team

Dear Alex, Thank you for taking the time to share your experience! We're glad to hear you enjoyed the clean room, friendly staff, and our breakfast offerings. It’s also great to know you found the shower comfortable and the environment quiet—perfect for a relaxing stay. We appreciate your feedback regarding the room size, storage space, and lack of a fridge. While these may be minor points for some, your insights help us identify ways to improve the guest experience. We hope to welcome you back again soon! Sincerely, Hamersons Hotel Cebu Team

Dear Riel, Thank you for sharing your experience! We’re glad our staff made your stay comfortable and that you enjoyed the location during Sinulog. We appreciate your feedback about the parking and will look into ways to improve. Hope to welcome you again soon! Sincerely, Hamersons Hotel Cebu Team

Dear Edwin, Thank you for sharing your feedback! We're glad to hear that you found the room spacious and clean, and that you had an overall pleasant stay. We appreciate your understanding regarding the elevator issue and the parking situation. Your comments about the restaurant are also valuable, and we will certainly consider them for future improvements. We're happy to know that our staff was able to assist you, and we look forward to welcoming you back to our hotel on your next visit to Cebu! Sincerely, Hamersons Hotel Cebu Team

Dear Dustin, Thank you for taking the time to share your experience! We're delighted to hear that you found your room well-maintained and clean. We apologize for the view and appreciate your understanding. It’s great to know that our breakfast team, especially Web, made your dining experience enjoyable, and we’re glad we could accommodate you despite your late arrival. We also appreciate your feedback regarding our registration process; it helps us ensure a secure environment for all guests. Thank you for highlighting the amenities we offer. We hope to welcome you back for another pleasant stay in the future! Sinncerely, Hamersons Hotel Cebu Team

Dear Janneil, Thank you for your kind review! We're so happy to hear that your sister and her family had a great stay with us. It's wonderful to know that our location, staff, and cleanliness exceeded expectations. We take pride in providing a welcoming and comfortable environment, especially for families, and we're thrilled that we could make their stay memorable. We truly appreciate your feedback and hope to welcome your family again in the future! Sincerely, Hamersons Hotel Cebu Team

Dear Alma, Thank you for your glowing review! We're thrilled to hear that you enjoyed our central location, cleanliness, and especially our staff's attentive service. Your kind words and recommendation mean so much to us. We look forward to welcoming you back for another wonderful stay! Sincerely, Hamersons Hotel Cebu Team

Dear Ms. Dolly, Thank you for sharing your delightful experience at the Hamersons Hotel Cebu! We're glad our staff made your stay enjoyable and that you loved your spacious room and meals at our restaurant. We appreciate your kind words and can’t wait to welcome you back for another memorable visit! Sincerely, Hamersons Hotel Cebu Team

Dear Shiela, Thank you for rating as 10/10 and sharing your experience! We are thrilled to hear that you had a memorable stay at our hotel. We look forward to welcoming you again at Hamersons Hotel Cebu for another enjoyable stay. Sincerely, Hamersons Hotel Cebu Team

Dear Otshio, Thank you so much for your thoughtful review! We're thrilled to hear that your stay with us was a memorable part of your trip. We're happy that we were able to accommodate your family’s requests and make your experience as comfortable as possible. It's wonderful to know that our staff's flexibility and hospitality made a positive impression, and we're glad we could help make the time before your late flight a bit easier for you. We truly appreciate your kind words and hope to welcome you and your family again on your next visit! Sincerely, Hamersons Hotel Cebu Team

Dear Izumi, Thank you for taking the time to share your feedback. We're glad to hear that you found our staff friendly and welcoming—that truly means a lot to us. We’re sorry to hear that the room did not meet your expectations. However, we would like to clarify that the room type you selected is clearly marked as "no window view" during the online booking process. Additionally, our front desk staff also explained this to you at check-in and kindly offered an upgrade to a room with a window & view, which you declined because of additional cost. We always strive to provide transparent information and flexible options to ensure a comfortable stay for all our guests. Thank you again for your feedback, and we hope to welcome you back in the future under better circumstances. Sincerely, Hamersons Hotel Cebu Team

Dear 鯉勇, Thank you for your feedback, and we sincerely apologize for the issues you encountered during your stay. We understand how frustrating this must have been, and we want to assure you that our team is committed to addressing any concerns. If you ever face any issues like this again, please don't hesitate to approach our housekeeping team or front desk, as we’re always ready to assist and resolve any problems promptly. We appreciate your understanding and hope for the opportunity to provide a better experience in the future. Sincerely, Hamersons Hotel Cebu Team