セント・ジャイルズ・ブールバード (St. Giles Boulevard)

Dear Mr Choo, Thank you for taking the time to share such a thoughtful and detailed review. We are delighted to hear that your stay at St. Giles Boulevard was comfortable and convenient, and that our location within Mid Valley City added value to your visit. It’s wonderful to know that you appreciated the calm atmosphere, the breakfast selection, and the overall quality of service from our team. We’re also glad that the room met your expectations in terms of cleanliness and comfort, and we appreciate your interest in trying one of our suites in the future. Your kind words mean a lot to us, and we look forward to welcoming you back for an even more memorable stay. Warmest regards The Management of St. Giles Boulevard

Dear Amy, ​Thank you for your fantastic review and for the perfect 10.0 rating. We are so delighted to hear that you had an outstanding and truly delightful stay with us. ​We are especially proud that our staff's friendliness and professionalism made you feel welcome from the moment you arrived. Your comments about the bright, clean room and attentive housekeeping are a wonderful encouragement to our team. We are also honored to know that our thoughtful gesture of arranging connecting rooms made such a big difference for your family. ​We hope to have the pleasure of welcoming you and your family back to the hotel again soon. ​Best regards, The Management

Dear Sze, Thank you for your valuable review and the wonderful 10.0/10 rating. We are thrilled to hear that you found our geographical location next to the Mega mall to be superb and that the convenient hotel breakfast, friendly staff (earning us a perfect 10 for service), and attentive service recovery were a fantastic encouragement to our team. We have noted your feedback regarding the room size and sincerely apologize for not fully meeting your expectations for accommodation size during your family’s longer stay. Your feedback is very valuable to us. We truly hope to have the pleasure of welcoming you back to the hotel again soon. Best Regards The Management

Dear Amy, ​Thank you for your wonderful review and for the perfect 10.0 rating. We are truly honored that our hotel has become your first choice whenever you visit Kuala Lumpur. We are so delighted to hear that you had such an excellent experience, and we are especially proud that our staff's professional and attentive service made your stay so comfortable and stress-free. ​Your kind words about the spacious, clean rooms and the fantastic job done by our housekeeping team are a great encouragement to all of us. We are also pleased that we could accommodate your request for connecting rooms for your family, as your comfort is our top priority. ​We look forward to welcoming you and your family back for another delightful stay. ​Best regards, The Management

Dear Audrey, ​Thank you for your incredibly detailed review and for the very good rating of 8.4. We are delighted to hear that you had such an enjoyable stay with your young child. ​We are extremely proud to see your perfect score for Service. Your compliments for our front staff, Daniel, who personally ensured your early check-in was smooth, are truly appreciated and a testament to the hospitality we aim for. We are also pleased that you enjoyed our convenient hotel breakfast, especially the local food items like the kueh and roti canai. ​We have noted your comment about the room size, but we are glad you found it comfortable and will be returning. We look forward to welcoming you and your family back again soon! ​Best regards, The Management

Dear Valued Guest, Thank you for choosing to stay with us. We are pleased you found our location excellent and your room clean and comfortable, resulting in high marks for value and cleanliness. However, we sincerely apologize for the disappointing experience with our front desk team. We understand how frustrating it is when a specific request for room makeup is overlooked and followed by a lack of communication. Please be assured that we have shared your feedback with our Front Office Manager to identify the gaps in our service and ensure our team remains professional and responsible. We hope to welcome you back for a much more seamless stay. Best Regards, The Management

Dear Valued Guest, Thank you for your valuable review. We are thrilled to hear that you found our geographical location next to the Mega mall to be superb and that the friendly staff (earning us a perfect 10 for service) and attentive service recovery were a fantastic encouragement to our team. Your feedback is very valuable to us. We truly hope to have the pleasure of welcoming you back to the hotel again soon. Best Regards, The Management

​Dear Valued Guest, ​Thank you for your fantastic review and for the perfect rating across all categories. We are absolutely thrilled to hear that your child had such a memorable birthday celebration with us! ​We are especially proud of our housekeeping team members, Norizan, Gee, and Fatin, for their kindness and attention to detail. It is heartening to know that their efforts made such a positive impact on your family's stay. We are also pleased that you enjoyed our spacious rooms and the superb convenience of our location. ​We truly look forward to welcoming you and your family back again soon. ​Best Regards, ​The Management

​Dear Valued Guest, ​Thank you for your fantastic review and for the perfect rating across all categories. We are absolutely thrilled to hear that your child had such a memorable birthday celebration with us! ​We are especially proud of our housekeeping team members, Norizan, Gee, and Fatin, for their kindness and attention to detail. It is heartening to know that their efforts made such a positive impact on your family's stay. We are also pleased that you enjoyed our spacious rooms and the superb convenience of our location. ​We truly look forward to welcoming you and your family back again soon. ​Best Regards, ​The Management

Dear Ms Cornelia, Thank you for your thoughtful and eloquent review. We are truly honored by your kind words and delighted to know that St. Giles Boulevard left such a lasting impression on you. Your description perfectly captures the essence of what we strive to offer—a harmonious blend of urban sophistication and relaxed charm. It’s incredibly rewarding to hear that The Boulevard has become a place you enjoy returning to. Your feedback is a wonderful affirmation of our efforts to create a vibrant and welcoming environment for all. We look forward to welcoming you back again soon and hope each visit continues to be as enjoyable and memorable. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur

Dear Valued Guest, Thank you for your fantastic review and the excellent rating of 9.2 for your perfect weekend getaway. We are absolutely thrilled to hear that you were so happy with your stay! We are delighted to see your perfect scores for Cleanliness, Value for money, Location, and Facilities. We are especially pleased that checking in and checking out was a breeze, and that the front desk team was so friendly and provided good customer service right off the bat. We are also glad you appreciated the spotless room, comfortable beds, ice-cold A/C, and the convenience of the water refill machine. We sincerely apologize for the minor issue of the squeaky bed. Your comment has been shared with our maintenance team for immediate inspection. We truly hope to have the pleasure of welcoming you back again soon. Best regards, The Management

Dear Valued Guest, Thank you for choosing our Urban King room and for sharing your outstanding rating. We are absolutely thrilled to receive perfect scores across every category and to hear that you had such a wonderful stay! It is fantastic to know that you enjoyed our bright, well-maintained environment and our unbeatable proximity to Mid Valley Megamall. We are especially proud of our front desk team for their professionalism, and we are delighted that the room upgrade to a suite added a special touch to your experience. Your high recommendation and intention to return are the best rewards our team could receive. We look forward to welcoming you back for another fantastic stay in the near future! Best Regards, The Management

Dear Ms Aja, Thank you for sharing your detailed and delightful experience with us. We are thrilled to hear that your stay was excellent from arrival to departure, and that you enjoyed the upgrade to a King Suite after your long journey. We are glad that our friendly and accommodating staff could assist you with your luggage, especially while traveling with your 7-month-old baby. It's wonderful to know that you found the room spacious, clean, and cozy, and that the carpet flooring allowed your baby to move around freely. We are pleased that you enjoyed the amenities in your room, including the coffee machine and Bluetooth soundbox. It's great to hear that you found the breakfast scrumptious with a variety of foods, and that the local traditional kuih was surprisingly good. We are happy that your husband enjoyed his workout sessions in our well-equipped gym. We appreciate your kind words about our convenient location above Mid Valley Megamall and the ease of parking. Your positive f

Dear Valued Guest, ​Thank you for your fantastic review and for the perfect scores across all categories. We are absolutely thrilled to hear that your birthday stay was so memorable! ​We are especially pleased that our team could promptly assist you with a quieter room with a big smile, as we strive to make every guest's start as pleasant as possible. It was truly our pleasure to surprise you with a birthday cake and room decorations; going beyond our guests' expectations is what we aim for. We are also glad you found the convenient connection from the airport and the direct access to the mall helpful for a hassle-free stay. ​Your high recommendation and promise to return mean the world to us. We look forward to welcoming you back for many more special occasions in the future! ​Best Regards, ​The Management

Dear Ms Nor, Thank you for your detailed and glowing review. We are thrilled to hear that you and your family had an excellent experience at St. Giles Boulevard. It is wonderful to know that Daniel and our reservation team were able to make your stay comfortable and seamless, especially with your late arrival and request for connecting rooms. We are delighted that you found the rooms spacious, comfortable, and well-equipped with all the necessary amenities. Your appreciation of the high ceiling with a ceiling fan, the convenient room controls, and the safety features is much appreciated. It's also great to hear that you enjoyed the breakfast offerings and the convenience of our location with quick access to Mid Valley Megamall and Garden Mall. Your kind words about our staff across various departments are very encouraging, and we are glad they contributed to making your stay enjoyable. Your high recommendation means a lot to us, and we look forward to welcoming you and your family b

Dear Mr Muhammad, Thank you for your kind feedback. We're pleased to hear you enjoyed the amenities and found our staff excellent. Your comments are appreciated and will help us continue improving. We hope to welcome you back again soon. Warm regards, The Management St. Giles Boulevard

Dear Ms Wei, Thank you for choosing St. Giles Boulevard and for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location next to Mid Valley and found your room spacious, clean, and comfortable. We sincerely apologize for the inconvenience caused by the delay in housekeeping service. This is not the standard we strive to uphold, and we appreciate you bringing it to our attention. Your feedback has been shared with our team to ensure better communication and responsiveness moving forward. We are glad that, overall, your stay met your expectations and we truly hope to welcome you back again soon. Warm regards The Management St. Giles Boulevard

Dear Mr Roger, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our location convenient, appreciated the cleanliness and spaciousness of your room, and felt that your stay offered great value for money. Your recommendation means a great deal to us. We are, however, truly sorry to learn about your experience at the nearby restaurant. While it is not affiliated with our hotel, we understand how this may have impacted your overall impression. We will take note of your feedback and share it with our team to ensure guests are better informed about dining options in the area. Regarding breakfast, we appreciate your comments and will review our offerings to see how we can enhance the variety and overall experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Munirah, Thank you for your detailed review. We’re delighted to hear that you had a pleasant stay at St Giles Boulevard Hotel and found many aspects of your visit enjoyable. Your feedback on the cleanliness, WiFi, bed comfort, and breakfast options is much appreciated. We’re also glad to hear that our front desk staff made a positive impression during your check-in. We apologize for the inconvenience you experienced with the air conditioning and parking. Your comments are valuable, and we will look into these areas for improvement. We hope to welcome you back soon for another comfortable and enjoyable stay. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur

Dear Ms Natasha, Thank you for your fantastic feedback! We are so pleased to hear you had a great stay at St. Giles Boulevard and found it comfortable, convenient, and worth the price. It's wonderful to know our direct connection to Mid Valley Megamall made your shopping and dining convenient, making us a great option for both leisure and work. We're also delighted that your room was clean, spacious, and comfortable, with cozy bedding, and that our staff were polite and check-in was smooth. Your high satisfaction and intention to return mean a lot to us! We look forward to welcoming you back to St. Giles Boulevard soon. Warm regards, The Management of St. Giles Boulevard.