オアジア スイーツ クアラルンプール バイ ファー イースト ホスピタリティ (Oasia Suites Kuala Lumpur by Far East Hospitality)

Dear Wati. Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your kind words and are delighted to know that our team contributed positively to your stay and that you found the suite spacious, clean, and comfortable. We are especially pleased to hear your feedback regarding the warm and attentive service during check in, and your comments have been shared with the team as encouragement. At the same time, we appreciate you highlighting the bathroom layout, ventilation, and dryer performance. Your feedback has been noted and will be reviewed with the relevant teams to better understand these concerns and identify areas for improvement. We also thank you for sharing your observations regarding the pickup and drop off experience, which have been taken into consideration. Thank you once again for choosing to stay with us and for your balanced feedback. We value your input and hope to have the opportunity to welcome you back again. Your Oas

Dear Syed Thank you for your generous rating and for choosing to stay with us for 17 nights. We are truly grateful for your kind words about our location, professional team, and well-kept One Bedroom Premier Suite. It is wonderful to know you enjoyed the convenience of having amenities to prepare your own meals. We sincerely appreciate your honest feedback regarding breakfast. Your comments will be shared with the restaurant management so they can review the menu variety and food preparation methods. We are glad to hear the breakfast team’s efforts did not go unnoticed and that you recognised their dedication. We hope to welcome you back for another pleasant stay in the future. Johann Ong General Manager

Dear Namita, Thank you for taking the time to share your detailed feedback and for rating your stay with us so positively. We are delighted to know that you and your family had a comfortable stay and enjoyed the spacious suites, convenient location, and attentive service from our team. It is especially encouraging to hear your kind recognition of Eugene and the team for their assistance, as well as the support provided during your stay with your child. Your appreciation truly means a lot to us. We also value your honest comments regarding the breakfast offering and room views. Your feedback has been noted and shared with the relevant teams for review as we continue to refine our guest experience. Thank you for choosing Oasia Suites Kuala Lumpur. We hope to have the opportunity to welcome you and your family back again in the future. Warm regards, Clemence Cheah Hotel Manager

Dear Wai, Greetings from Oasia Suites Kuala Lumpur! Thank you for sharing your feedback with us. We’re glad to know you had a comfortable stay and found the rooms spacious and well‑maintained. We’re sorry for any inconvenience caused by the location and the layout of the two‑room suite, and we appreciate you pointing this out for our review. Take care and we look forward to welcoming you back again. Your Oasia journey awaits. Experience Wellness. Warm regards, Vinud Athithan Room Division Manager

Dear Balqis. Thank you for taking the time to share your feedback with us. We appreciate you highlighting both the convenient location, facilities, and the comfort of the room during your short stay. We also value your comments regarding the service experience. Your feedback has been noted, and we would like to share that the matter has been addressed internally with additional service coaching and refresher training to reinforce professionalism and guest courtesy. At the same time, we are pleased to hear that the departure experience left a positive impression, and your kind recognition of our team member has been shared accordingly. Thank you for choosing Oasia Suites Kuala Lumpur. We appreciate your feedback and hope to have the opportunity to welcome you back again for an improved experience. Your Oasia journey awaits. Experience Wellness. Warm regards, Clemence Cheah Hotel Manager