ジェッセルトン ホテル (The Jesselton Hotel)

Dear Mr/Ms Erna, Thank you very much for taking the time to share such thoughtful feedback. Glad to hear the location worked well for your needs, especially with easy access to food options along Gaya Street, the weekend night market, and nearby shops—particularly helpful during your recovery. It’s also wonderful to know the staff made a positive impression with their kindness. Appreciate your honest comments regarding the hotel’s design and ambiance as well. This kind of feedback is valuable and will be taken into consideration moving forward. Hope to welcome you back to The Jesselton Hotel again in the future.

Dear Mr/Ms Dayang, Thank you very much for your wonderful and detailed feedback. We’re delighted to hear that you enjoyed our excellent location and found it convenient to access nearby attractions, restaurants, and public transportation. It’s especially rewarding to know that our team’s service made a positive impression, and that you found them courteous, helpful, and attentive throughout your stay. We’re also glad that the check-in and check-out process was smooth, and that our housekeeping team maintained a high standard of cleanliness. Your kind words truly mean a lot to us, and we look forward to welcoming you back to The Jesselton Hotel again soon!

Dear Mr/Ms Norain, Thank you very much for sharing such a lovely review. We’re truly delighted to hear that you chose The Jesselton Hotel to celebrate your anniversary and had an amazing experience with us. It’s wonderful to know that the room decoration and our team’s effort helped make your special occasion even more memorable. We’re also glad you enjoyed the comfortable room, excellent service, and our convenient location near the night market. Your kind recommendation means a lot to the team. We look forward to welcoming you back again for more special moments in the future!

Dear Mr/Ms Zhenguo, Thank you very much for your detailed feedback. We’re glad to hear that you found the hotel well maintained, clean, modern, and of a comfortable size, and that you enjoyed our convenient location near Gaya Street with easy access to good food, laundry services, the harbour, and shopping malls. We also appreciate your constructive comments regarding breakfast facilities, parking, and a swimming pool. Your feedback is valuable and will be taken into consideration as part of our ongoing efforts to improve guest experience. We hope to have the pleasure of welcoming you back to The Jesselton Hotel again in the future!