Thanks to the October 2016 opening of the East Wing, with its additional 500 rooms, the hotel is now the largest in Japan with 2,001 rooms!
The hotel has 3 large communal/open-air baths (1 of which is exclusively for female guests), and guests can also enjoy a steam sauna and jet bath.
In addition to an outdoor pool (open only during the summer), there are 6 restaurants including a lounge on the top floor, and Wi-Fi connection is available for free throughout the entire hotel.
In addition to a restaurant where guests can enjoy a snack and tea buffet, there is also a pizzeria and cafe, as well as a teppanyaki restaurant. Guests can enjoy drinks and light meals in the Sky Cruise Makuhari lounge.
There are a variety of hotel shops, including a kimono rental shop, a drug store, a 24-hour convenience store, and a canned food bar where visitors can enjoy canned food and alcoholic beverages.
There is also the front desk that provides 24-hour service, coin-operated laundry machines, and an international money changer.