1. Only prepaid service available. Please carefully note that we cannot accept payments for baggage service upon arrival.
2. Please be sure to contact the hotel when forwarding your luggage to the hotel.
3. In accordance with our safety policy, we may not be able to accept luggage forwarded to the hotel without prior notice. Also please carefully note that we strictly do not accept luggage forwarded with cash on delivery.
4. In principle, we cannot accept special luggage such as those with valuable items, raw items, or live animals.