アーヤドタ マナド (Aryaduta Manado)

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at ARYADUTA Manado. We truly appreciate your kind words regarding our service team and are pleased to know that their efforts contributed positively to your overall experience. We regret that certain aspects of the facilities did not fully meet expectations, and your comments have been noted for review and future improvement. Thank you once again for your understanding and for recognizing the dedication of our team. We hope to have the opportunity to welcome you back in the future for an even better stay. Kind regards, Jayadi Hadinata General Manager

Dear Pak Nawir, On behalf of the entire team at Aryaduta Manado, I would like to sincerely thank you for your exceptionally kind and creative review. It was a true pleasure to read your vivid description of our property. We are delighted that you appreciated the "aristocratic" atmosphere of our lobby and found our accommodations to be both spacious and luxurious. We take great pride in providing a "cinematic" experience for our guests, and it is rewarding to know that our staff's hospitality and the comfort of our bedding left such a lasting impression. Thank you for choosing us after your long journey (even if it was just an ojek ride!). We hope to provide even better service when you plan to return for your next "mattress training session" or just to daydream by the Manado sea. See you at your next "cinematic" visit! Regards, Oliv Darisa Front Office Manager ARYADUTA Manado

Dear Ms. Giselle, Thank you for sharing your feedback with us. While I am glad you enjoyed our central location and the ocean view, I am truly sorry that the condition of your room and our service fell so far short of our standards. Please accept my sincerest apologies for the issues and the discomfort it caused your allergies. This is certainly not the level of cleanliness we strive for. Furthermore, I am disappointed to hear about the water and, more importantly, that our reception team failed to follow up with you after your request. Effective communication is our priority, and it is clear we missed the mark during your stay. We are deeply sorry for your experience. However, we hope to have the opportunity to provide you with much better service should you plan to return. Regards, Oliv Darisa Front Office Manager ARYADUTA Manado

김여주 님, 안녕하세요. 저희 호텔을 방문해 주시고 정성스러운 후기를 남겨주셔서 진심으로 감사드립니다. 먼저, 저희 직원들의 서비스와 로비의 개방감에 대해 좋은 인상을 받으셨다니 다행입니다. 특히 직원의 친절함과 빠른 피드백을 높게 평가해 주셔서 저희 팀 모두에게 큰 격려가 되었습니다. 다만, 처음 배정받으신 객실의 화장실 상태와 이후 개미로 인해 겪으신 불편함에 대해 진심으로 사과의 말씀을 드립니다. 고객님께서 언급하신 위생 문제는 결코 가볍게 넘길 사안이 아니며, 즉시 하우스키핑 및 시설 관리 팀과 공유하여 샤워기 헤드 점검 및 방역 조치를 강화하였습니다. 불편한 상황에서도 저희 팀의 노력을 긍정적으로 봐주셔서 감사합니다. 고객님의 소중한 의견을 바탕으로 더욱 쾌적한 환경을 제공하는 호텔이 되도록 노력하겠습니다. 다시 한번 방문해 주시기를 고대하며, 다음에는 훨씬 더 만족스러운 경험을 약속드립니다. 문안 인사 Oliv Darisa 프론트 오피스 매니저 ARYADUTA Manado

Dear Ms. Gracya, Thank you for choosing to stay with us and for sharing your detailed feedback. We are delighted that you enjoyed our strategic location, the delicious food, and the beautiful sea view from your room. However, we sincerely apologize that your experience was not perfect. Please accept our apologies for the cleanliness issue. We have shared your comments with our Housekeeping and Engineering teams to ensure these are addressed immediately. Regarding the early check-in, we always try our best to accommodate such requests based on availability, and we appreciate your flexibility in moving to another room so you could settle in sooner. We hope to welcome you and you back for a much-improved experience in the future. Regards, Oliv Darisa Front Office Manager

Dear Mrs. Wulan, Thank you so much for taking the time to share your review. We are thrilled to hear that you enjoyed our strategic location, the free parking, and the friendly service from our staff. We also truly appreciate your suggestion regarding the room furniture. Your feedback is very valuable to us as we work to improve our quality and ensure our guest comfort is always worth the value provided. We will certainly coordinate this with our team for future update plans. Thank you so much for taking the time to share your review! We are thrilled to hear that you enjoyed our strategic location, the free parking, and the friendly service from our staff. We also truly appreciate your suggestion regarding the room furniture. Your feedback is very valuable to us as we work to improve our quality and ensure our guest comfort is always worth the value provided. We will certainly coordinate this with our team for future update plans. We are very sorry for what you experienced previous