プルマン ジャカルタ セントラル パーク ホテル (Pullman Jakarta Central Park Hotel)

Dear Ms. Sola, Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our warm hospitality, smooth check-in process, modern design, and convenient connection to Central Park Mall. We also appreciate your comment regarding the bed height. Feedback like yours helps us improve and better cater to our guests’ comfort. It’s a pleasure to know that you would recommend us, and we truly look forward to welcoming you back for another pleasant experience in Jakarta. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Kheng, Thank you so much for your lovely review and for always choosing Pullman Jakarta Central Park as your go-to hotel in Jakarta. We’re thrilled to know that you had another wonderful stay in our Executive Suite and enjoyed the comfort of our bed, the breakfast variety — especially the keropok udang — and our convenient location connected to the mall. Your kind words about our helpful team truly mean a lot and will serve as great motivation for us to continue providing memorable experiences. We look forward to welcoming you back soon for another enjoyable stay at your favourite hotel in Jakarta! Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Ms. Christianti, Thank you for taking the time to share your recent experience with us and for giving us a perfect rating. We’re glad to hear that your 3-day, 2-night stay was enjoyable and that our Front Office team made a positive impression with their friendly and efficient service. We’re truly sorry to hear that your experience with our F&B team did not meet expectations, and we sincerely apologize if any interaction felt less than welcoming. Your feedback regarding the breakfast taste and service is well noted and will be shared with our culinary and restaurant teams for improvement. We truly value your input and hope to welcome you back with an even better experience on your next visit. Regards, Diana Afriza Asst. Guest Experience Manager

Dear Ms. Evelyn, Thank you for reaching out to us with your compliments. We are delighted to hear that you had a pleasant stay experience. It is our philosophy to provide the highest possible standards of service to our guests, we would like to reassure you that we will convey your compliments to the team. I truly understand the unpleasant experience on your recent visit and it had changed your whole impression about our hotel. Be assured that we have taken on board your comments and have reviewed each point with our team, looking to find any experience improvements wherever possible. We appreciate the time and effort you have taken to contact us and I sincerely hope that you will give us another opportunity to restore your confidence in us. Warm regards, Lidiya Oktaviani Front Office Manager

Dear Ms. katrina, Thank you so much for choosing to celebrate such a special occasion with us it truly means a lot to be part of your wedding anniversary memories. We're thrilled to hear that you had a great time and enjoyed our prime location, comfortable stay, and especially the Pullman pillows they are a favorite among many of our guests! It's also wonderful to know that our breakfast spread stood out as one of the best you've had in Jakarta. We can't wait to welcome you back for another memorable stay. Until then, we wish you many more joyful anniversaries ahead! Warm regards, Diana Guest Experience Executive