アシュリー ワヒド ハシム ジャカルタ (Ashley Wahid Hasyim Jakarta)

Dear Mr/Mrs Mohd, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us to continually improve our services and facilities. We’re sincerely sorry to hear that your initial room did not meet your expectations in terms of comfort and cleanliness. Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate follow-up and improvement. We’re glad to know that the second room was more comfortable for you and that you enjoyed the view and cleanliness. However, we do apologize for the noise disturbances you experienced. We understand how important a restful stay is, and we regret that this aspect affected your overall experience. We truly value your comments and hope to have the opportunity to welcome you again in the future, so we can provide you with a much-improved experience. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs Galih Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear that you appreciated our strategic location and found the room clean and comfortable overall. However, we apologize for the dim lighting in the room and the mattress size not fully meeting your expectations. Your comments about the breakfast are also noted. Please be assured that your valuable feedback will be shared with our team as we continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr. Hansel, Warm greetings from Hotel Ashley Wahid Hasyim Jakarta. Thank you very much for sharing your wonderful feedback following your stay in December 2025. We are delighted to hear that your experience with us exceeded expectations, from our friendly staff and excellent food to the cleanliness of your room and our convenient location near Sabang culinary festival. We also appreciate your comment regarding minor stains on the furniture, and please rest assured that this will be addressed to ensure an even better experience for our guests. Your kind words are truly motivating for our team, and we look forward to welcoming you back to Hotel Ashley Wahid Hasyim Jakarta for another memorable stay. Sincerely, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs. Claudia, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Regards, Joko Haryanto Hotel Manager

Dear Mr/Mrs Swara . Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay, particularly our central location, cleanliness, impressive facilities, and convenient parking. Your recommendation of the south-facing view is much appreciated and will surely be helpful for future guests. We do, however, regret to learn about your difficulty reaching us by phone and the absence of a dedicated work desk in your room. Please be assured that we take all feedback seriously and will look into these matters to improve our service and guest experience. We hope to have the opportunity to welcome you back in the near future. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Sarah, Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We would like to share your happiness with our team as we take pride in providing good service and hospitality, surely they will feel so bless knowing your appreciation toward their effort in giving the best service to you. We thank you again for your valued patronage and look forward to welcoming you back at our Hotel. Yours sincerely, Levie Raymon Michael Operation Manager

Dear Mr Mohd Thank you for sharing your experience. We are glad to know that you have excellent experience during your stay. It is our goal to create a valuable stay and great experience for every guest. In regards of your some concerns, we do apologize for inconvenience experiences and we treat this as constructive feedback for improving our services and facility in the future. All of us are looking forward to welcoming you at our hotel again soon. Sincerely, Joko Haryanto Cluster Hotel Manager

Dear Mr/Mrs Eka, Thank you for sharing your experience with us. We’re pleased to hear that you found our location convenient and our facilities well-suited for a short business trip. It's wonderful to know that you saw great value in what we offer and appreciated the proximity to malls and dining options in the central business district. We also take note of your feedback regarding the room size. While our rooms are designed to maximize comfort and functionality, we understand that space can be a key factor, especially for two guests. Your comments are valuable and will help us improve our guest experience. We hope to welcome you again on your next visit to Jakarta. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs.Inatan, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Sincerely, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs , Mahfud Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our simple check-in and check-out process, well-maintained room cleanliness, and our varied and tasteful breakfast selection. Your kind words truly motivate our team to keep delivering the best service. We look forward to welcoming you back again soon. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/s. Putu, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind words about our hotel comfort, spaciousness, and the overall pleasant experience during your stay. We are delighted to know that our friendly staff contributed positively to your visit. Your special appreciation for Saskia will certainly be shared with her — she will be happy to know that her gesture made your stay even more memorable. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs,Sam Thank you so much for your wonderful feedback. We are truly delighted to know that you had an absolutely fantastic stay with us and that you found our rooms clean, comfortable, and our staff super friendly. Although you didn’t get the chance to experience all of our facilities, we’re very happy to hear that we still managed to leave a great impression. Your kind words mean a lot to our team, and it’s an honor to be considered one of the nicest hotels you’ve ever stayed at. We look forward to welcoming you back for another pleasant stay. Thank you once again for choosing us. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs.Arinindya, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Sincerely, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs. Soo, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Regards, Joko Haryanto Hotel Manager

Dear Mr/s Mark Thank you very much for taking the time to share your recent experience with Ashley wahid hasyim Jakarta. We are glad to hear that you enjoyed your stay and had good experiences at the Ashley Wahid HasyimJakarta. We are hoping to see you soon at your home away from home at Ashley Wahid HasyimJakarta. Best regards, Joko Haryanto Hotel Manager

Yang Terhormat Bpk/Ibu Okvi Terima kasih atas ulasan positifnya! Kami senang mendengar bahwa Anda merasa nyaman selama menginap dan menikmati variasi serta cita rasa menu di restoran kami. Kami sangat menantikan kedatangan Anda kembali untuk pengalaman menginap yang lebih menyenangkan. Sampai jumpa di kunjungan berikutnya Salam Hangat, Raynatha Ticoalu Hotel Manager

Dear Mr. Nicholas, Thank you for choosing Ashley Wahid Hasyim Jakarta and for taking the time to share your feedback. We are pleased to know that our team was able to accommodate your special request and contribute to a pleasant stay. At the same time, we sincerely apologize for the inconvenience you experienced with the bathtub drain and for the disturbance caused by the conversation outside your room. Your feedback is truly appreciated and has been shared with our Engineering and Housekeeping teams for immediate review and improvement. Thank you for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs.Norhaslinda, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Sincerely, Raynatha Ticoalu Hotel Manager

Dear Mr/Mrs.Safwan, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Sincerely, Raynatha Ticoalu Hotel Manager