ホリデイ イン リゾート バタム バイ IHG (Holiday Inn Resort Batam By IHG)

Dear Valued Guest, Thank you very much for taking the time to share your experience and for giving us such a generous rating of 9.2/10. We are thrilled to hear that you and your family enjoyed your stay with us! We are delighted that our team’s service and friendliness made a positive impact on your visit, and we truly appreciate your kind words about our facilities, cleanliness, and recreational options. It’s wonderful to know that the deluxe room suited your family’s needs and that our environment contributed to a relaxing stay. Your recommendation means a lot to us, and we are grateful that you chose to extend your stay with us. We hope to welcome you and your family back again in the near future for another memorable experience. Warm regards, Richard Duty Manager

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us at Holiday Inn Resort Batam. We’re truly grateful for your kind words about our check-in process and the warm service provided by our breakfast team. It’s wonderful to hear that the breakfast experience, especially the special touch from our head chef and the friendliness of Lea (or Rea), made a memorable impact on your stay. We’ll be sure to pass along your compliments to the team — they’ll be delighted to know their efforts were appreciated. At the same time, I would like to sincerely apologize for the inconveniences you experienced with the room facilities and maintenance. Please know that this is not the standard we strive to uphold. Your concerns regarding the balcony door, fridge, bathtub water, and bedsheets have been escalated to our housekeeping and engineering departments for immediate review and correction. We also regret the delay in assistance, and we unde

Dear Valued Guest, Warm greetings from Holiday Inn Resort Batam. Thank you very much for taking the time to share your lovely feedback and for rating your stay with us 8.4 out of 10. We are truly delighted to hear that you and your family had such a relaxing and enjoyable experience during your second visit this year. It is wonderful to know that your children had a great time at our Panda Kids Club and swimming pool, allowing you to enjoy some well-deserved rest and relaxation. We are also especially pleased that you enjoyed our freshly baked in-house bread — your kind words will certainly be shared with our chef, who will be thrilled to hear this. We are glad that the peaceful atmosphere, comfortable pillows, and overall calming vibes of the resort contributed to a great night’s sleep for your family. Knowing that you felt welcomed, relaxed, and genuinely happy from the moment you arrived truly means a lot to our team. Thank you for highly recommending us to other families. We are

Dear Valued Guest, Thank you for sharing your delightful review and for staying with us at Holiday Inn Resort Batam. We are truly pleased to know that your experience was perfect from start to finish. It is wonderful to hear that you appreciated the convenience of our location, the comfort of your suite, and the warm and friendly staff made you feel right at home. We are also glad you enjoyed the pool, kids club, games room and karaoke. We look forward to welcoming you back again soon with another great experiences. Warm regards, Dewi Room Division Manager

Dear Valued Guest, Thank you for taking the time to share your recent experience at Holiday Inn Resort Batam. We are delighted to hear that you and your family enjoyed the charm of our resort and found it to be the perfect rustic getaway. It’s wonderful to know that your teenagers had a great time at the pool and game room, and that our team’s hospitality and service made a lasting impression. We’re especially happy to hear that you appreciated the anniversary surprise—we always aim to make special moments even more memorable. While Sekupang may be a little further out, we're glad the convenient and affordable transport options made getting around easy for you. Thank you again for your kind words and for choosing to stay with us. We truly look forward to welcoming you and your family back for another relaxing and enjoyable stay. Warm regards, Richard Duty Manager