ラダ ファラ リゾート & スパ (Radha Phala Resort & Spa)

Dear Pamsy, We are delighted to hear that you found our staff to be nice and attentive. Your compliments truly mean a lot to our team, and we will be happy to share them. At the same time, we appreciate your honest comments regarding the room cleaning. Please accept our sincere apologies for the inconsistency you experienced. This is certainly not the standard we strive to maintain, and your feedback has been shared with our housekeeping team to ensure better consistency moving forward. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even more seamless experience. Warm regards, Yuci Radha Phala Family

Dear Mr/s. Jane, A hearty greeting from Radha Phala Resort & Spa! Thank you for choosing to spend your honeymoon with us and for taking the time to share your experience. We are truly honored to have been part of such a special occasion in your life. We’re delighted to hear that you enjoyed the tranquillity and peaceful atmosphere of our resort during your 4-night stay. It's wonderful to know that your room on the second floor provided comfort and spaciousness, and that the large windows added to your overall enjoyment. The semi-outdoor shower experience is indeed one of our unique features, and we’re glad you appreciated the chance to shower under the stars, even if it felt a little chilly at times. Thank you also for pointing out the importance of informing the reservation team about mobility issues in advance, we agree completely, and this is helpful advice for future guests. While you did not include breakfast in your stay, we hope that the rest of your experience was fulfilling.

Thank you very much for sharing your lovely feedback. We’re delighted to hear that you enjoyed your stay, especially the beautiful resort ambiance, spacious bed, and our helpful team — especially Novita, who will be happy to know she made your stay more enjoyable. We’re sorry to hear about the bites you experienced and will take note to ensure better preventive measures around the pool and garden areas. We truly appreciate your kind words and hope to welcome you back for another relaxing stay amidst nature. Warm regards, Radha Phala Resort & Spa Team

Dear Mr/s. Yumdulam, A hearty greeting from Radha Phala Resort & Spa! Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our breakfast and appreciated the location, cleanliness, and friendliness of our staff. Your kind words are truly encouraging for our team. We’re sincerely sorry to hear about the discomfort you experienced regarding the surrounding environment and air quality. While the presence of dogs and occasional wood smoke comes from the nearby local village activity, we understand how it can affect your comfort, especially during the night. We truly value your feedback and will continue to look for ways to improve the guest experience, including exploring solutions to minimize any disturbance for guests staying on the ground floor. Your suggestion about choosing a higher floor is also appreciated and will be noted for future guest recommendations. We couldn't wait to welcome you back home. We would see you again! Yours sincerely, Ni Koman

Dear Daniel, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our great service, clean rooms, delicious meals, refreshing pool, and comfortable bed. Your kind words truly mean a lot to our team and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Yuci Radha Phala Family