ムティアラ バリ ブティック リゾート ヴィラズ アンド スパ (Mutiara Bali Boutique Resort, Villas and Spa)

Dear Eugene, Thank you for sharing your feedback about your recent stay with us. We're glad you enjoyed our location, cleanliness, and friendly staff. We apologize for the inconvenience caused you about the ongoing renovation at the neighboring resort, which clearly impacted your stay. We understand the importance of a peaceful environment and should have done a better job of communicating this information to you. We appreciate your honesty, and we'll take this feedback into consideration to improve our communication for future guests. We regret that we couldn't provide the peaceful stay you were looking for and hope that you'll give us another chance in the future when the renovation is completed. Thank you for your understanding. Best regards, Management

Dear Ratnavadivel, Thank you for taking the time to share your review of your stay with us. We're glad to hear that you found our rooms to be decently clean and appreciated the great location for shopping, partying, and dining. We're also happy to know that you found the nearby spas to be a convenient amenity. We have no phone system in room, instead we have implemented a WhatsApp-based system to streamline communication and provide quick responses to our guests' needs - glad to know it works accordingly. We also appreciate your feedback regarding the breakfast options and will certainly consider it for future improvements. Thank you again for your review, and we hope to welcome you back to our hotel soon. Best regards, Management

Dear Alice, Thank you so much for your kind review and for choosing to stay with us Seminyak, We are thrilled to hear that you enjoyed our spacious rooms and found all the modern comforts you needed. its great to know that our central location made your solo travels easier. We hope to welcome you back again on your next visit to Bali. Warm Regards, Management.

Dear Barne, Thank you so much for your kind words and for taking the time to rate your stay with us. We’re absolutely thrilled to see those perfect 10s across so many categories – it truly means a lot to our team! We’re especially happy to hear that you enjoyed the villa with its private pool – thank you for the feedback, and we’ll continue working on improving every aspect of the guest experience. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Management

Dear Mat, We're so glad to hear that you enjoyed your stay in our 2-bedroom villa! We appreciate your kind words about the comfortable bed and fantastic pool. Yes, our location is one of our strong points, and it's great that you found it convenient for exploring the area. Thank you for your recommendation, and we hope to welcome you back soon! Best regards, Management

Dear Sarifatul Thank you so much for your kind words. We are delighted to hear that you enjoyed your holiday and it is wonderful to know that you found our place is nice and clean particularly the staff helped make your experience special. We look forward to welcoming you back on your next visit to Seminyak! Warm regards, Management

Dear Mr/s. Dannielle, Warmest greeting from Mutiara Bali Boutique Resort Villas and Spa Thank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. Regarding the Fan es we do accommodate this but it have to be by the guest request to the front desk, and we provide based on availability. And for the bathroom we already checked it and will try our best to fix it. We do apologize for this inconvenience. We are open and listening all guest report and we will solved it with our best. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

Dear Ummar, Greetings from Mutiara Bali Seminyak... Thank you for your kind review and for rating all aspects of your stay a perfect 10! We’re so happy you enjoyed one night stay at the resort. We hope to welcome you back for another relaxing holiday in Bali soon! Warm regards, Management

Dear Karen, We're deeply sorry to hear that your experience with us was so disappointing. We apologize for the lack of assistance with your bags upon arrival and for the unacceptable condition of the rooms. The presence the sheets and the unpleasant odors in the bathroom are completely unacceptable and should not have occurred. We understand that your health and safety are paramount, and the absence of safes and bottled water is also a shortcoming on our part. We take full responsibility for the issues you encountered and apologize for any distress or inconvenience caused. We'll take this feedback seriously and would like to make amends. We again regret that we couldn't provide the pleasant stay you were looking for and hope that you'll give us another chance in the future to serve you better. Best regards, Management

Dear Hideaki san, Thank you for sharing your positive review of our hotel. We're thrilled to hear that you found our hotel to be great value for money, with a convenient location that's near to Seminyak Square and every where. We appreciate your kind words about our staff, who strive to provide excellent service with a smile. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards, Management

Dear Miyoung, Thank you for sharing your positive review of our hotel. We're thrilled to hear that you loved our place with a convenient location, spacious room and pool. Your feedback truly motivates our team, and we would love to welcome you back for another memorable stay in Bali. Warm regards, Management

Dear Ms Maria Warmest Greetings From Mutiara Bali Boutique Resort Villas & Spa Thank you for taking time writing us a sweet review regarding to your recent stay. We have shared with all the team member that you're enjoyed your stay with us and, in return, we all are happy to have achieved it. Everything were done by default and it is our culture at Mutiara Bali Boutique Resort Villas & Spa to pay extra attention to guests' need. You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future. ps : to keep updating information and promo kindly follow us on instagram @mutiararesortvillas Sincerely, Management

Dear Lorrine, Thank you so much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our location, the convenience of nearby facilities, and the warm hospitality provided by our staff. It is always our goal to make our guests feel welcome and at home, so your kind words truly mean a lot to us. Again thank you for choosing Mutiara Bali Boutique Resort Villas & Spa and we hope to welcome you back in thefuture for an even more enjoyable visit. Warm regards, Management

Dear Jain Warmest Greetings From Mutiara Bali Boutique Resort and Villa It always great for us to hear about our guests' experience in our place, Mutiara Bali Seminyak, especially that you enjoyed the stay. You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future. Sincerely Management

Dear Mr/s. Mao, Warmest greeting from Mutiara Bali Boutique Resort Villas & Spa, Thank you very much for your review and feedback. We are glad to know that you enjoyed your stay with us. Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

Dear Girish, Thank you so much for your kind words about our hotel! We are thrilled to hear that you enjoyed our great - close to Seminyak shops and good selection of food particularly grilled Dori. We appreciate your feedback about safety locker that will definitely take it on board to make some improvements. Thank you again for your review and for choosing to stay with us - we look forward to welcoming you back soon! Warm regards, Management You represent our place perfectly so that others may take it as reference for their future stay in Bali - we appreciate your effort by taking time for reviewing us here and we hope to welcome you back on your next visit to Bali!

Dear Ummar, Thank you so much for your kind words and for taking the time to leave such a detailed review. We’re thrilled to hear that you enjoyed your stay at Mutiara Bali Seminyak and also appreciate your honesty regarding the areas that need improvement. Your feedback is invaluable to us and we hope you might consider giving us another opportunity in the future to provide you with a more enjoyable and seamless stay. Warm regards, Management

Dear Rachael Warmest Greetings From Mutiara Bali Boutique Resort and Villa Thank you for taking time writing us a sweet review regarding to your recent stay. We have shared with all the team member that you're enjoyed your stay with us and, in return, we all are happy to have achieved it. Everything were done by default and it is our culture at Mutiara Bali Seminyak to pay extra attention to guests' need.. It would be an honor for us to welcoming you back with the same experience as you had before. Sincerely Management

Dear Chi, Thank you so much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your staying at Mutiara Bali , particularly the warm hospitality provided by our staff. It's always our goal to make our guests feel welcome and at home, so your kind words truly mean a lot to us. Thank you once again for choosing to stay with us. We hope to welcome you back on your next visit. It would be an honor for us to welcome you back with the same experience as you had before. Warm regards, Management

Dear Koki Warmest Greetings From Mutiara Bali Boutique Resort and Villa Thank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely Management