フェイブホテル クタ カルティカ プラザ (favehotel Kuta Kartika Plaza)

Dear Normanshah, Thank you very much for choosing to stay with us again and for taking the time to share such detailed feedback. We truly appreciate your continued trust in favehotel Kuta Kartika Plaza and are pleased to know that our location suited your needs well. We are also grateful for your kind words regarding our staff’s friendliness and willingness to assist, which we will be sure to share with the team. At the same time, we sincerely apologize for the inconveniences you experienced during your stay. Please accept our apologies for the noise disturbances, including sounds from the corridor, housekeeping activities, and limited soundproofing. Your comments are very valuable and will be forwarded to our management team for further evaluation and improvement. We also regret the discomfort caused by the pillow firmness, bed preference, and the issues related to the bathroom facilities, including water flow, odor, and drainage. These matters are certainly not up to our standard

Dear Kristine, Thank you very much for your thoughtful and detailed review. We are delighted to know that you enjoyed your stay with us and appreciated the cleanliness, safety, affordability, and especially the friendliness of our staff. We also value your suggestion regarding providing hair dryers and flat irons in each room. While these items are currently available upon request, we will certainly take your feedback into consideration for future improvements. It is truly rewarding to hear that we exceeded your expectations, and we look forward to welcoming you back to Favehotel Kuta Kartika Plaza on your next visit to Bali. Warm regards, Agus Juliantara Putra Asst FO Manager

Kepada Dedi, Terima kasih atas ulasan yang Bapak sampaikan. Kami senang mengetahui bahwa staf kami ramah dan sangat membantu dalam proses check-in, serta lokasi hotel kami dirasa cukup strategis—tidak terlalu dekat dengan pantai namun tetap mudah dijangkau, dan dekat dengan pusat keramaian. Kami juga senang mendengar bahwa keberadaan restoran khas Indonesia di sebelah hotel memberikan kemudahan bagi Anda dalam mencari pilihan makanan. Masukan positif Anda sangat berarti bagi kami. Kami berharap dapat menyambut Ibu/Bapak kembali di favehotel Kuta Kartika Plaza pada kunjungan berikutnya. Salam hangat, Agus Juliantara Putra Asst FO Manager

Kepada Ibu Rini, Terima kasih atas ulasan positif dan apresiasinya. Kami senang mengetahui bahwa Anda menikmati lokasi strategis hotel kami yang dekat dengan Discovery Mall dan Pantai Kuta, serta merasa puas dengan kebersihan dan kenyamanan kamar. Masukan Anda mengenai kamar di lantai 1 juga kami catat sebagai perhatian untuk peningkatan kenyamanan tamu ke depannya. Kami berharap dapat menyambut Anda kembali di favehotel Kuta Kartika Plaza untuk pengalaman menginap yang lebih menyenangkan lagi. Salam hangat, Agus Juliantara Putra Asst FO Manager

Dear Ana, Thank you for taking the time to share your detailed feedback with us. We truly appreciate your positive comments regarding our prime location and the helpful, friendly service provided by our staff. Your kind words mean a lot to our team. At the same time, we sincerely apologize for the inconveniences you experienced during your stay, including the air conditioning performance, water temperature, pool cleanliness, and the limited breakfast selection. We are especially sorry for the lack of information regarding breakfast items available by request, as clear communication is essential for a pleasant dining experience. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. Feedback like yours is very valuable in helping us enhance our facilities and services. Thank you once again for your honesty. We hope to have the opportunity to welcome you back in the future and provide a better overall experience. Wa