パーク ホテル (The Park Kolkata Hotel)

Dear Guest, Thank you for sharing your kind feedback. We are delighted to hear that your experience at The Park turned out to be a positive one, especially after a stressful start. It’s wonderful to know that our prime location, friendly staff, and comfortable rooms made your stay enjoyable. We truly appreciate your kind words about our team members and their efforts to make your stay memorable. We hope to welcome you back again soon for another pleasant stay. Warm regards, Area General Manager

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear about your positive experience at The Park Hotel Kolkata. It is heartening to know that our team, especially Pratham and Sushmita, was able to assist you promptly and with genuine care during your time of need. We take pride in providing attentive service and ensuring our guests feel comfortable and valued, even in unforeseen situations. Your kind words motivate us to continue delivering the highest standards of hospitality. We look forward to welcoming you back again soon. Warm Regards, Area General Manager

Dear Guest, Thank you for sharing your detailed feedback about your recent stay. We're delighted to hear that you enjoyed the spacious, modern room and the variety and quality of our breakfast spread. It's also wonderful to know that Aqsa provided you with helpful and attentive service during your early check-in. We sincerely apologize for the inconvenience caused by the noise from adjacent rooms and ongoing maintenance work. Your comfort is our priority, and we will look into ways to minimize such disturbances in the future. For light sleepers, we do recommend requesting a room facing the back, and we're glad Aqsa was able to assist you with that. Your overall positive experience is truly appreciated, and we hope to welcome you back soon for an even better stay. Warm regards, Area General Manager

Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you faced during your check-in and stay. Your comments about the check-in process, room preferences, and staff responsiveness have been noted. We're glad that our manager was able to assist you promptly, and we truly appreciate your kind words for him. We will work on improving our service standards, especially in areas like room assignment and staff grooming, to ensure a better experience for our guests. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at The Park Hotel, Kolkata. We sincerely apologize for the inconvenience caused due to the absence of the washroom spray faucet in your room. Your comfort and hygiene are of utmost importance to us, and we regret that we did not meet your expectations in this regard. Please be assured that we take your concerns seriously. We are currently investigating this matter with our management team to ensure that such issues are addressed promptly and that our facilities meet the high standards our guests expect and deserve. We appreciate your feedback as it helps us improve our services. Regarding your request for compensation, our team will review your case and respond to you directly shortly. Thank you for bringing this to our attention. We value your patronage and hope to have the opportunity to restore your confidence in our hotel. Warm regards, Area General Manager

Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to accommodate your urgent needs and provide you with a comfortable and quiet environment despite the busy location. It’s wonderful to know that the internet connectivity and overall service met your expectations. Your kind words about our staff and the cleanliness of the room truly motivate us to maintain the high standards we aim for. We look forward to welcoming you back soon, whether for a quick visit or an extended stay. Warm Regards, Area General Manager

Dear Guest, Thank you for sharing your detailed feedback about your stay at The Park Hotel. We're delighted to hear that you appreciated our convenient location, clean and comfortable rooms, safety measures, and the quality of our drinks. We also take pride in our friendly security team and the highlight of our music cafe in the Park Street area. However, we sincerely apologize for the less than satisfactory experience you had with our reception staff. Your comments about their cold and unwelcoming attitude are taken seriously, and we will address this immediately to ensure our team provides warm and professional service to all guests. We also appreciate your understanding regarding our newly recruited staff and will continue to focus on their training and development. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future. Warm Regards, Area General Manager

Dear Guest, Thank you for sharing your feedback and for choosing to stay with us. We’re delighted to hear that you enjoy the central location and the vibrant nightlife that our property offers. It’s wonderful to know that you find our rooms spacious and comfortable, even if they are a bit aged — we continuously strive to ensure they meet our guests’ needs. We appreciate your kind words about our floor manager and will pass along your compliments. We also apologize if the front desk staff did not meet your expectations; we will work on improving their service to ensure a more welcoming experience for all our guests. It’s always a pleasure to have you stay with us, and we look forward to welcoming you back soon for another great stay. Warm Regards, Area General Manager

Dear Guest, Thank you so much for sharing your wonderful experience at The Park Kolkata. We are delighted to hear that your first stay with us was comfortable and memorable. It's always our goal to provide our guests with top-notch service, excellent facilities, and a seamless connectivity to the city's major attractions. Your kind words about our food and staff truly motivate us to keep delivering the best. We look forward to welcoming you back on your next trip to Kolkata. Warm regards, Area General Manager