リージェンス エトワール ホテル (Regence Etoile Hotel)

Dear Mahtab, We're truly grateful for your kind words and for highlighting Aurelien's dedication to guest satisfaction. It's wonderful to hear that your overall experience at our hotel was positive despite the initial hiccup. We take pride in maintaining a clean and welcoming environment, and your feedback helps us continue to improve. Thank you for your patience and understanding, and we hope to see you again soon for another wonderful stay! Best regards, Sylvie.

Dear Melissa, We are truly sorry to hear about the challenges you faced during your recent stay with us. It is always our intention to provide exceptional service and a comfortable experience for all our guests, and it is clear we did not meet those standards in your case. We apologize for the inconvenience caused by not honoring your room preference and the impact it had on your family. We are currently reviewing our reservation and room allocation processes to prevent such issues from occurring again. Please reach out to us directly at your earliest convenience, as we would like to offer you a form of compensation and ensure your next visit is up to the standards you rightfully expect from a 4-star hotel. Thank you for your understanding and the opportunity to improve.

Hello Pam, Thank you for your kind words! It's fantastic to hear that our breakfast buffet and the quiet yet picturesque setting made your stay enjoyable. We're also pleased that our team could make your experience memorable. We hope to have the pleasure of hosting you again in the near future. Warm regards, Sylvie

Dear Kerry, We appreciate your kind words and are delighted to hear about your positive experience at Hotel Régence Etoile. Our team is glad that our prime location, close to iconic landmarks and dining options, added to your enjoyment. It's also fantastic to hear you found your room comfortable and enjoyed our breakfast. We can't wait to host you again soon! Warm regards, Sylvie.

Hello Tan, We truly appreciate your kind words about your recent stay with us. It’s wonderful to hear that our location and prompt housekeeping contributed to a memorable experience. Thank you for recommending our hotel, and we hope to have the pleasure of hosting you again soon. Warm regards, Sylvie.

Dear Chea, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our rooms comfortable and clean. Our team at the reception takes pride in providing exceptional service, and your feedback is a great motivation for us. We look forward to welcoming you back to our hotel on your next visit to Paris! Best regards, Sylvie.

Hello Agnes, Thank you for choosing to stay with us again! We're so pleased that our service and our staff met your expectations and that our location adds to your convenience. We truly value your loyalty and can't wait to have you back! Warm regards, Sylvie.

Hello Chloe, Thank you for taking the time to leave us your feedback after your stay. We are delighted to read your kind words and feel honored that you enjoyed the hotel's location and the complimentary laundry facilities we provide for our guests. Regarding the room size, the Classic room you booked is our first category. We provide all room dimensions on our website to help guests choose the most suitable option for their needs. For your next visit, we recommend trying a Superior, Prestige, or Deluxe room for more space. Please also feel free to check with our staff during your next stay, as we provide free upgrades whenever possible. Warm regards, Sylvie

Hello Kwan, We are very honored to seeyou've enjoyed your stay with us, thnkas to hotel location, at 2 steps aways from Ard de Triomphe and the Champs Elysees avenue where is lovated the Louis Vuitton and Nike shops. We are happy the room was confortable, clean and cosy. We will be thrilled to have the pleasure to seeing you agai_n. Best regards, Sylvie.

Dear Jeogmi, We thank you for your nice feedback regarding your stay with us in hotel Regence Etoile. We are honored you found our staff helpful and reliable and hear you've enjoyed We really hope to have the pleasure to welcome you agin. Warm regards, Sylvie.

Hello Sam, It is so nice to know that you have had a great stay with us at the Hotel Régence Etoile. We are pleased to have been able to help you perform your French. We would be delighted to welcome you back during your next stay in Paris. Best regards, Marjorie

Dear Tommy, Thank you for your nice rating. We hope to have the pleasure to welcoming you again. Warm regards, Sylvie

Hello Mr Bishop, Thank you with your nice feedback. We will be sharing those compliment with our staff in order they keep providing efforts you all our customers. Your satisfaction is our priority. We are very happy to here you've enjoyed your stay with us and hope to have the pleasure to seeing you again. Warm regards, Sylvie.

Hello, We thank you for your nice feedback. We are happy you've appreciated our proactivness regarding your left item. We hope to have the pleasure to seeing you again. Warm regards, Sylvie.

Hello Eunkyoung, Thank you for taking the time to leave your feedback. We are happy to hear you've enjoyed you stay with us thanks to the hotel location the balcony and room sizing, next to the Arc de Triomphe and the Champs Elysées Avenue. We are thrilled you've appreciated our staff courtesy and willingness to help you in your requests. Thank you for the information regarding the temperature control in the shower, we will check with our plumber. We hope to have the pleasure to welcoming you again. Warm regards. Sylvie.

Hello Ivy, What a nice feedback, we thank you for your time leaving it. We are happy to see you've enjoyed your stay with us thanks to the hotel location, the nearniness with Arc de Triomph and Champs Elysées Avenue. We hope to have the pleasure to see you again. Warm regards, Sylvie

Hello, We thank you for your nice feedback. Best regards, Sylvie

Dear Hye, Yous feedback about your stay is excellent. Thank you so much. We tried to answer to the request of each guests. We hope to welcome you back as soon as you can. Best regards Marjorie

Hello Juhyun, Thank you for taking the time to leave us such a positive comment. It is always encouraging to receive a very pleasant feedback, particularly when it comes from those who matter the most, you! Satisfying our guests is our priority. We are happy your stay went on well, since we try as much as possible to ensure that our guests have an unforgettable experience. We feel very honored with all those compliment and hope to have the pleasure to seeing you again.  Warm regards, Sylvie.

Bonjour, Dear Keiichi, We can understand that the lack of space may have caused you but unfortunately in the Haussmanien's buildings is difficlt to find more space. All staff do their best not to disturb customers in their in their move but sometimes it is complicated. We hope to welcome you back. Best regards Marjorie