フォー ポインツ バイ シェラトン シェンヂェン (Four Points by Sheraton Shenzhen)

Dear Guest, Thank you very much for your praise on our environment, food quality, service and hygiene. Following professional standards, we meticulously refine every detail of the environment, strictly control the quality of our food offerings, and ensure a high-quality experience for our guests through standardized service procedures and meticulous hygiene management. Meanwhile, the hotel is already preparing for renovations. Once again, thank you for your attention, and we look forward to providing you with excellent service again in the near future. Four Points by Sheraton Shenzhen

Dear Guest, First and foremost, thank you very much for your support and recognition of Four Points by Sheraton Shenzhen! We will continue to provide you with a sincere, streamlined and comfortable stay experience. Meanwhile, the hotel is already making preparations for renovation. Thank you again for your attention. We look forward to serving you with our premium quality service again in the near future! Four Points by Sheraton Shenzhen

Dear Guest, Thank you for choosing Four Points by Sheraton Shenzhen and taking the time to share your valuable feedback with us. We have noted your experience regarding the unsatisfactory room facilities and hygiene, and have shared your comments with our Housekeeping and Engineering teams for thorough investigation and improvement. We will continue to enhance our room cleaning standards and facility comfort, striving to provide a better accommodation environment for every guest. In addition, we are in the process of developing a renovation plan to gradually upgrade outdated facilities and improve the overall environment. We hope to have your continued support and look forward to offering you an improved experience on your next visit. Wish you a pleasant life! Four Points by Sheraton Shenzhen

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. And we will strengthen our staff's service and language skills, thanks for your great suggestion. We are looking forward to your return. Four Points by Sheraton Shenzhen

尊敬的賓客，您好！首先十分感謝您對深圳福朋喜來登酒店的支持與肯定！我們將持續為提供真誠、簡約、舒適的入住體驗。同時酒店也已經在做翻新準備，再次感謝您的關註，期待在不久的將來能夠再次為您提供優質的服務！深圳福朋喜來登酒店

Dear Guest, Thank you for staying at Four Points by Sheraton Shenzhen! We are delighted that you were satisfied with the environment and service of our hotel during your stay. Your recognition is the driving force behind our continuous improvement. We will continue to maintain high standards and provide every guest with a quality stay experience. We look forward to your return visit and wish you a pleasant life! Four Points by Sheraton Shenzhen

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards! Four Points by Sheraton Shenzhen

Dear Guest, Thank you for choosing to stay at Four Points by Sheraton Shenzhen. We sincerely apologize that your recent stay did not provide you with a satisfactory experience. Regarding the issues of subpar guest service you reported, we have immediately forwarded them to the hotel management team and the head of the Front Office Department. We attach great importance to this matter and will enhance the professional training for all service staff. We have always been committed to constantly improving and upgrading our services. We hope this incident will not affect your affection and confidence in us. We sincerely look forward to welcoming you back again in the near future, so you can witness our improvements and give us the opportunity to provide you with thoughtful and warm service. Four Points by Sheraton Shenzhen

Dear Guest, Thank you for staying at Four Points by Sheraton Shenzhen. In this city where modern technological elegance blends with natural scenery, tranquility and vitality coexist. We hope our hotel has brought warmth and comfort to your busy journey. We look forward to welcoming you back soon! Four Points by Sheraton Shenzhen

Dear Guest, Thank you for staying at Four Points by Sheraton Shenzhen Hotel, we will continue to maintain high quality service, and try our best to create a comfortable and cozy environment for every guest to stay. Thank you again for your favorable comments, and sincerely look forward to your return visit.

尊敬的賓客您好，感謝您選擇我們酒店並對酒店地理位置感到滿意。能得到您的認可，我們十分欣慰！深圳福朋喜來登酒店距離福田口岸步行約十分鐘可達，同時酒店為住店客人提供免費穿梭巴士，可以為您前往中國香港帶來交通上的便捷。我們將竭盡全力做到更好，非常感謝您的鼓勵！期待您的再次光臨！深圳福朋喜來登酒店

Dear guest, thank you for choosing to stay in our hotel and taking the time to share your feedback. Some rooms in the hotel have been opened for a long time and their styles are relatively traditional. We have gradually started the renovation plan, striving to improve the comfort while retaining the classic quality. Look forward to welcoming your next arrival with more perfect facilities and services! Four Points by Sheraton Shenzhen

Dear Guest, Thank you for choosing to stay with us and for sharing your experience! We are thrilled to hear that you had a great weekend. Your satisfaction is our greatest reward. We look forward to welcoming you back and providing you with another wonderful stay. Wishing you all the best! Four Points by Sheraton Shenzhen

尊敬的賓客，感謝您選擇入住我們酒店，並抽出寶貴時間分享您的反饋。感謝您對酒店的賓客服務感到滿意！酒店雖有些年頭，但在設施維護與清潔方面，我們始終不敢懈怠。此外，我們已著手制定裝修翻新計劃，會逐步更新老舊設施，提升整體環境。希望您可以繼續支持我們，期待下次為您帶來更優質的入住體驗，祝您生活愉快！深圳福朋喜來登酒店

Dear Guest, Thank you so much for choosing to stay with us on multiple occasions and for sharing your detailed feedback. We sincerely apologize that your recent stay did not meet your expectations. First and foremost, we appreciate your satisfaction with our guest services! Regarding the issues you raised – "many lights did not work at all and bathroom faucets were falling apart" – we have notified the hotel's Engineering Department. We will form a special rectification team to strengthen the inspection and maintenance of guest room facilities and equipment, and prevent such incidents from recurring. In addition, it is true that some of our guest rooms feature a relatively traditional style due to the long time since the hotel first opened. We have already begun formulating a renovation plan to gradually update outdated facilities and enhance the overall environment. We sincerely hope you will continue to support us and look forward to providing you with a more exceptional stay exper

尊敬なるお客様へ この度は深圳フォーポイントバイシェラトンホテルをご利用いただき、誠にありがとうございます。私たちはこれからも「誠実・シンプル・快適」な宿泊体験をご提供できるよう努めてまいります。 また、現在ホテルはリニューアル準備を進めております。引き続きのご愛顧に心より感謝申し上げます。近い将来、さらに質の高いサービスでお迎えできる日を楽しみにしております。 深圳フォーポイントバイシェラトンホテル

ゲストの皆様へ この度はフォーポイントバイシェラトン深圳ホテルにご宿泊いただき誠にありがとうございます。 またのお越しをお待ちしております！ フォーポイントバイシェラトン深圳ホテル

Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Shenzhen and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent for your experience from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Shenzhen. Four Points by Sheraton Shenzhen

Dear Guest, First of all, thank you very much for your satisfaction with all aspects of Four Points by Sheraton Shenzhen! We will continue to provide you with a sincere, simple and comfortable stay experience. Thank you again for your attention, and we look forward to providing you with high-quality service again in the near future! Four Points by Sheraton Shenzhen