FCC アンコール バイ アヴァ二 (FCC Angkor by Avani)

Dear Leming, Thank you very much for taking the time to share such a detailed review. We are delighted that you enjoyed the design of the hotel, the thoughtfully curated rooms, our breakfast, and the cocktail bar. I also appreciate your kind words about our staff’s friendliness and helpfulness. I am truly sorry to hear that certain interactions with management felt disengaged. Your feedback is taken seriously and will be shared to ensure every guest experiences the same warmth and attentiveness throughout the hotel. We also appreciate your comments regarding the seafood and will review this with our culinary team to ensure better consistency and communication in the future. Thank you again for your insights, and we hope to welcome you back to FCC Angkor by Avani to provide an even more seamless and enjoyable experience. Warm regards, FCC Angkor by Avani Management Team

Dear Roman, I am so pleased to read your kind words and that you enjoyed every aspect of your stay at FCC... It’s wonderful to hear, and especially that our team made your experience so memorable. I look forward to welcoming you back for another relaxing stay in Siem Reap. Warm regards, Verena Guest Experience Manager FCC Angkor by Avani

Dear Kuzuwa, Thank you very much for taking the time to share your thoughtful review. We are delighted to know you had a comfortable four-night stay and could experience the vibrant Water Festival right at our doorstep. It is truly heartwarming to read your kind words about our team’s hospitality. We take pride in offering warm, attentive service and are glad to know our Front Office team could make you feel cared for during the delay with your tour pickup. We sincerely appreciate your recognition and look forward to welcoming you back to FCC Angkor by Avani for another memorable stay. Warm regards, Verena Guest Experience Manager FCC Angkor by Avani.

Dear Mayra, Thank you for your wonderful review. We’re delighted to know you had such an exceptional stay and appreciated both the comfort of your room and the warm service of our team. Leakena will be thrilled to hear your kind words (she truly loves making our guests feel at home). We look forward to welcoming you back to FCC Angkor by Avani for another memorable experience. Warm regards, Verena Guest Experience Manager FCC Angkor by Avani.

Dear Lei, Thank you so much for your kind review! We’re delighted to hear that you had a fantastic stay with us at our FCC Angkor by Avani. It’s great to know that you enjoyed our prime location, staff, and facilities. We’re also pleased that you found our cleanliness impeccable. We hope to welcome you back soon for another memorable stay! Warm regards, Verena Guest Experience Manager

Dear Michael, Thank you for taking the time to share your experience following your recent stay at FCC Angkor by Avani. We were delighted to learn that you enjoyed the stay and were particularly pleased by our staff. Your feedback about the kid club has been shared with our team to ensure your experiences are correct moving forward. Thanks again for your valued feedback and we are looking for the opportunity to welcome you back soon. Best regards, Khatna Mean Front Office Manager

Dear HSIN, Thank you for taking the time to share your recent experience staying at FCC Angkor by Avani. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to FCC Angkor managed by Avani in the near future for another memorable experience. Sincerely, Khatna Mean Front Office Manager

Dear Asako , Thank you for taking the time to share your experience following your recent stayed with us. We are delighted to learned that you enjoyed your stay and we meet your expectations. Your feedback has been shared with the team to continue and inspire them to deliver exceptional guest service. Thanks again for kindly praising our General Manager and you were particularly impressed by his hospitality. We look forward to welcoming you back again soon. Best regards, Khatna Mean Front Office Manager

Dear Jeffrey, Thank you so much for taking the time to leave such a detailed and thoughtful review. We are thrilled to hear that you enjoyed your stay with us and that our team provided excellent service throughout your visit. We truly appreciate your kind words about the breakfast, the service from our staff, and the helpfulness with your group’s arrangements. It’s always wonderful to hear when our efforts to ensure a smooth and comfortable stay are recognized. Regarding the bathroom layout, we understand that it may not be to everyone’s preference, and we appreciate your feedback. We would be honored to welcome you back to our FCC Angkor by Avani in the future. Thank you once again for choosing our hotel, and we look forward to hosting you again soon! Sincerely, Verena Guest Experience Manager

Dear Lei, Thank you for taking the time to share your experience of your recent stay at FCC Angkor by Avani. We were delighted to learn that you enjoy the stay and we meet your expectations. Your wonderful feedback is a great reward to continue to inspire our team to deliver exceptional guest service. We look forward to welcoming you back soon. Best regards, Khatna Mean Front Office Manager

Dear Fonny, Thank you for your wonderful review! We’re truly touched by your kind words and delighted to hear that your stay with us was both exceptional and memorable. It’s especially heartwarming to know that our breakfast service stood out to you. We’re honored to have earned your top-notch review and hope to welcome you back again soon for another unforgettable stay. Warmest regards, Verena Guest Experience Manager FCC Angkor by Avani

Dear Fatimata, Thank you very much for your kind review and recommendation. I am delighted to read that you had such a pleasant stay and that the service and attentiveness of the team made a positive impression. It is especially wonderful to know that you enjoyed the variety and freshness of our breakfast, as this is something I take great pride in. Your warm feedback truly means a lot and I hope to have the pleasure of welcoming you back to FCC Angkor by Avani again soon for another memorable experience. Warm regards, Verena Guest Experience Manager FCC Angkor by Avani

Dear Joselito, We are delighted to know that you had a great experience stayed with us. We are looking forward to welcoming you back to FCC Angkor by Avani again. With best regards, Savorn Ty - Cluster Director of Revenue

Dear Youngho, Thank you for sharing your experience with us. We’re delighted to know that FCC Angkor by Avani met your expectations in both location and value, and that nothing during your stay left you disappointed. Your recommendation means so much to us, and we hope to welcome you back for another memorable stay in Siem Reap. Warm regards, Verena Guest Experience Manager

Dear Maxwell, Thank you for taking the time to share your experience following your recent stay at FCC Angkor by Avani. We are delighted to learned that you enjoy the stay and we meet your expectation. Your feedback has been share with the team to continue to inspire them to deliver exceptional guest service. Thanks again for your time and we look for the opportunity to welcoming you back soon. Best regards, Khatna Mean Front Office Manager

Dear David , Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to FCC Angkor managed by Avani in the near future for another memorable experience. Sincerely, Khatna Mean Front Office Manager

Dear Takayo, Thank you so much for sharing your kind words! We are absolutely thrilled to hear that you and your family had a wonderful stay at FCC Angkor by Avani. It brings us great joy to know that your daughter enjoyed her time with our team and had fun at the pool. We take great pride in making every guest feel at home, and it's heartening to know that we were able to make your stay memorable. We look forward to welcoming you all again in the future! Warm regards, Verena Guest Relations Manager

Dear Tabitha, Thank you for taking time to share your experience recent stay at FCC Angkor. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to FCC Angkor managed by Avani in the near future for another memorable experience. Sincerely, Khatna Mean Front Office Manager

Dear Ryuzo, Thank you so much for your kind words! We’re thrilled to hear that our team’s hospitality and the comfort of your room helped make your stay special. It means a lot to us that you felt so well taken care of during your time in Siem Reap. Your recommendation truly warms our hearts. We’d love to welcome you back to our FCC Angkor by Avani whenever you’re ready for another memorable trip to this beautiful destination! Warm regards, Verena Guest Experience Manager

Dear Carlene, Thank you so much for your kind words. We’re thrilled to know you found FCC Angkor by Avani elegant and well-located—our team works hard to offer a seamless experience, and it's wonderful to hear that our facilities and service met your expectations. I'm especially glad we could assist in arranging your visit to Angkor—it’s such a special part of any trip to Siem Reap, and we love helping our guests make the most of it. We hope to welcome you back for another memorable stay in the near future! Warm regards, Verena Guest Experience Manager