ノボテル パース ラングレー (Novotel Perth Langley)

Dear Riko, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your first visit to Perth was a positive experience and that you were pleased with your stay at our hotel. It’s wonderful to know our team was able to assist with your late check-in and that you enjoyed the daily housekeeping service and our breakfast buffet. We truly appreciate your comments and hope to welcome you back again on your next visit to Australia. Warm regards, Novotel Perth Langley team

Dear Ric, Thank you very much for your wonderful 9.6/10 rating and for sharing your feedback. We’re delighted to hear that you had such an enjoyable stay with us and that our team helped make your weekend at the trots and races even more special. It’s great to know that our central location added to the convenience of your visit. Your kind comments are truly appreciated, and we look forward to welcoming you back again soon. Kind regards, Novotel Perth Langley team

Dear Sandy, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the hotel safe and comfortable, enjoyed the great service from our staff, made use of the gym, and had a comfortable night’s sleep. However, I’m very sorry to learn about the mould on the shower curtain and the dripping tap in the bathroom. Please accept our apologies, as these maintenance and cleanliness issues should not have occurred. Your comments have been shared with our housekeeping and maintenance teams so they can be addressed promptly. We also appreciate your feedback regarding meal pricing and the absence of a pool, and we understand how these factors can influence the overall experience. Thank you again for your honest review. We hope to have the opportunity to welcome you back in the future and provide a more seamless and comfortable stay. Warm regards, Novotel Perth Langley team

Dear Indri, Thank you for taking the time to share your feedback. We’re delighted to hear that you found the hotel convenient and comfortable during your stay. It’s wonderful to know that our location, with easy access to public transport and nearby convenience stores, suited your travel needs. We’re also pleased that you enjoyed the room amenities and found our reception team friendly and helpful. Our team takes great pride in assisting guests whenever possible, and we’re glad we could help make your stay more enjoyable. Thank you again for your kind feedback, and we look forward to welcoming you back again in the future. Kind regards, Novotel Perth Langley team

Dear Hui, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our convenient location, easy access to transport, clean rooms, and the attentive service provided by our team. It’s also great to know that the in-room facilities met your essential needs during your stay. We appreciate your constructive comments regarding overall value and areas for improvement. Feedback such as yours is very important to us as we continue to review and enhance the guest experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back again in the future. Kind regards, Novotel Perth Langley team